Open to opportunities

Richard Clemens

@richardclemens

Message

Proactive hotel general manager with expertise in operations and leadership.

United States

Message

What I'm looking for

I am seeking a role that values leadership and innovation, with opportunities for growth and collaboration.

I am a proactive and enthusiastic Hotel General Manager with extensive experience in managing hotel operations, budgets, and diverse teams. My journey has been marked by a commitment to fostering positive business relationships and ensuring exceptional guest experiences. I thrive in dynamic environments, utilizing my strategic thinking and problem-solving skills to navigate challenges and drive success.

Throughout my career, I have successfully overseen the reopening of hotel properties, implemented innovative software solutions for revenue and inventory management, and led teams to achieve operational excellence. My ability to recruit, train, and retain top talent has been pivotal in creating a positive work culture and enhancing service quality. I take pride in my results-driven approach and my dedication to continuous improvement.

Experience

Work history, roles, and key accomplishments

Current

General Manager

Current

Migis Hotel Group, The Sun Lodge

Feb 2024 - Present (1 year 4 months)

Currently managing the reopening of a hotel undergoing renovations, focusing on guest experience and brand vision. Responsible for software integration, staff retention, and budget management.

Project Management Revenue Management Staff Training Budgeting Software Integration Inventory Management Marketing Strategy Communication Problem Solving Leadership

General Manager

The Hermitage Inn

Aug 2021 - Jan 2024 (2 years 5 months)

Oversaw operations of a boutique hotel and restaurant, focusing on staff recruitment, training, and operational efficiency. Developed a premium beverage program and managed budgeting.

Recruitment Training Budget Management Beverage Programs Marketing Communication Payroll Management Customer Service

General Manager

34 Park

Oct 2020 - Aug 2021 (10 months)

Elevated service standards and implemented policies to enhance workflow. Collaborated with the Executive Chef to improve staff efficiency and maintain a positive work culture.

Staff Training Team Collaboration Policy Implementation Communication Customer Service Problem Solving Service standards

General Manager

Firebox Restaurant

May 2019 - Jun 2020 (1 year 1 month)

Managed daily operations of a fine dining restaurant, focusing on service excellence and staff training. Developed a craft cocktail program and coordinated private events.