Riccardo User
@riccardouser3
I resolve L3 infrastructure incidents across Windows, VMware, networks, firewalls, and VPNs.
PhilippinesWhat I'm looking for
At Conduent Business Solution SpA, I provide L2/L3 infrastructure support for business-critical services, resolving complex incidents across Windows Server, Active Directory, VMware vSphere, enterprise networking, firewalls, VPNs, backup, and monitoring.
Previously at VOXplus Srl, I managed enterprise firewalls, SonicWall environments, VPN connectivity, Windows Server, Layer 2/3 troubleshooting, and Alcatel-Lucent OmniPCX platforms. I bring more than seven years of IT support experience, coordinating customers, telecom providers, vendors, and internal teams through migrations, upgrades, outages, and recovery operations.
Experience
Work history, roles, and key accomplishments
System & Network Engineer
Conduent Business Solution SpA
Jun 2022 - Present (4 years 2 months)
Provide L2/L3 infrastructure support and resolve complex incidents across servers, networks, virtualization and business-critical services. Administer Windows Server, Active Directory, VMware vSphere, firewalls, VPNs, and backup solutions.
Education
Degrees, certifications, and relevant coursework
Riccardo hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
Skills
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