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@jethrosamson
Senior Network Engineer with 12+ years designing and supporting secure, high-availability enterprise networks.
I am a Senior Network Engineer with over 12 years of experience across enterprise and MSP environments, specializing in Cisco routing and switching, Fortinet firewalls, Huawei/Aruba switching, and Ruckus wireless systems.
I have designed, implemented, and supported large-scale secure networks using MPLS, GRE tunnels, VRF, OSPF, BGP, and EIGRP, and I provide Tier 3 escalation support while optimizing multi-vendor environments.
My achievements include leading a Cisco infrastructure redesign for ~1,000 users, administering enterprise IP telephony and wireless with 802.1X/I SE integration, and leveraging tools like SolarWinds and Wireshark for monitoring and troubleshooting.
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Work history, roles, and key accomplishments
Universal Access and Systems Solutions
Mar 2025 - Present (8 months)
Support multiple client networks in an MSP environment, configuring Cisco VRF, GRE over MPLS, OSPF, BGP and EIGRP, managing Fortinet VDOMs/SD-WAN and Ruckus SmartZone deployments to ensure high availability and Tier 3 escalation support.
Iglesia Ni Cristo Central Office
Feb 2013 - Mar 2025 (12 years 1 month)
Led redesign and optimization of Cisco infrastructure for ~1,000 users, managed Fortinet firewall policies and VPNs, deployed Sangfor IAG, CUCM telephony and Cisco WLC with ISE 802.1X integration to improve security and reliability.
VXI Global Solutions
May 2011 - Jan 2013 (1 year 8 months)
Managed escalated broadband connectivity issues as Tier 2/3 support, providing advanced troubleshooting and guiding Tier 1 technicians and customers to resolution via phone, email, and chat.
Convergys Corporation
Jan 2007 - Mar 2008 (1 year 2 months)
Provided frontline technical assistance for broadband internet connectivity issues, guiding customers through diagnostics and resolution to maintain service quality.
Degrees, certifications, and relevant coursework
Bachelor in Hotel and Restaurant Management, Hotel and Restaurant Management
Completed Bachelor in Hotel and Restaurant Management at the College of Tourism, Hotel & Restaurant Management, graduating in 2006.
Software and tools used professionally
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