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Ricardo AguirreRA
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Ricardo Aguirre

@ricardoaguirre

Enterprise Agile Coach at Perficient who trains professionals and helps leaders turn organizational change into action.

Chile
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At Perficient, I coach executive sponsors and leaders across teams for global clients on priorities, roadmaps, team health, and success metrics. I’m also a line manager to six direct reports and coach Scrum Masters, Product Owners, and Scrum of Scrums leads in their growth and leadership.

At Black Hat Consulting, I built change frameworks, playbooks, and maturity assessments for clients, and applied ADKAR to diagnose adoption barriers and co-design change plans. I also led an organizational redesign into tribes and squads, owning portfolio, OKRs, and capacity for teams.

My work draws on experience leading teams and change, coaching leaders, and designing learning programs. As a Scrum Inc. Trainer, I trained professionals and reduced certification costs from about $2,000 to about $50 per person, saving 100M+ CLP. I focus on helping people build trust and turn insight into action.

Experience

Work history, roles, and key accomplishments

BC

Agile Coach | Organizational Transformation

Black Hat Consulting

Jan 2021 - Dec 2023 (2 years 11 months)

Built change frameworks, playbooks, and maturity assessment models for 6+ clients, raising average maturity scores by ~30%. Applied ADKAR to diagnose adoption barriers and led an organizational redesign into tribes and squads.

Sovos Tax Reporting Solutions logoSS

Scrum & Kanban Master | Teams Leader

Sovos Tax Reporting Solutions

Jan 2019 - Dec 2021 (2 years 11 months)

Led 6 remote, international teams building CORE tax-reporting products, aligning technical, strategic, and business stakeholders. Introduced flow metrics and Kanban practices that reduced cycle time by ~25% and raised sprint commitment reliability to 80%+.

Duoc UC Technologic Innovation Education logoDE

Agile Facilitator

Duoc UC Technologic Innovation Education

Jan 2015 - Dec 2017 (2 years 11 months)

Led teams focused on entrepreneurship projects, applying Scrum, Kanban, Design Thinking, and Lean Canvas methodologies. Organized agility training sessions and facilitated product discovery processes.

Education

Degrees, certifications, and relevant coursework

Duoc UC Professional Institute logoDI

Duoc UC Professional Institute

Bachelor's Degree, Computer Engineering

2013 - 2016

Bachelor's Degree in Computer Engineering from Duoc UC Professional Institute, completed from 2013 to 2016.

IB

Instituto Sagrado Corazón de San Bernardo

High School Diploma, General Studies

2006 - 2009

High School Diploma from Instituto Sagrado Corazón de San Bernardo, completed from 2006 to 2009.

CD

Colegio Germania del Verbo Divino

High School Diploma, General Studies

2006 - 2009

High School Diploma from Colegio Germania del Verbo Divino, completed from 2006 to 2009.

Tech stack

Software and tools used professionally

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