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Riak AyongRA
Open to opportunities

Riak Ayong

@riakayong

Motivated cyber attendant with strong computing and customer service skills.

Kenya
Message

What I'm looking for

I seek a role that allows me to grow my technical skills and contribute to innovative projects.

I am a dedicated and adaptable cyber attendant with a strong foundation in computing and customer service. My experience includes managing social media updates, document processing, and utilizing various online portals for client services. I take pride in my methodical approach to work and my commitment to seeing tasks through to completion.

Currently, I am employed at Cyber Karibuni, where I have honed my skills in web application development and customer interaction. My educational background includes a Diploma in Computer Information Systems and a Certificate in Cyber Security, which have equipped me with the technical knowledge necessary to excel in my role. I am passionate about leveraging technology to improve processes and enhance user experiences.

Experience

Work history, roles, and key accomplishments

CK
Current

Cyber Attendant

Cyber Karibuni

Jan 2023 - Present (3 years 5 months)

As a Cyber Attendant, I manage social media updates for clients, handle document photocopying, printing, scanning, and binding. I assist clients with various online portals for applications and renewals, including KRA, ECITIZEN, and Nairobi County Portal. Additionally, I design and develop web applications as a freelancer.

Education

Degrees, certifications, and relevant coursework

Kenya Methodist University logoKU

Kenya Methodist University

Diploma, Computer Information Systems

2021 - 2023

Pursued a Diploma in Computer Information Systems, focusing on various aspects of computing and information technology.

Kenya Methodist University logoKU

Kenya Methodist University

Certificate, Cyber Security

2021 - 2021

Completed a Certificate in Cyber Security, gaining foundational knowledge in cybersecurity principles and practices.

SC

Shalom IT Center

Certificate, Computer Packages

2020 - 2020

Acquired skills in various computer packages, enhancing proficiency in software applications and computer operations.

CS

Chinese Friendship Secondary School

Certificate, Secondary Education

2016 - 2019

Grade: A Plain

Achieved a Certificate of Secondary Education, demonstrating a solid foundation in general education subjects.

SS

St. Daniel Comboni Primary School

Certificate, Primary Education

2007 - 2015

Grade: A Plain

Completed primary education, laying the groundwork for future academic pursuits.

Tech stack

Software and tools used professionally

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