
Ria Inocencio
@riainocencio
Executive Virtual Assistant at Oriental Press, supporting the President and Managing Director with calendars, confidential correspondence, and international travel.
What I'm looking for
At Oriental Press, I’m the primary point of contact and trusted gatekeeper for the President and Managing Director. I manage calendars, communications, and time-sensitive administrative matters, and prepare confidential business correspondence and reports.
I coordinate international travel end to end, including visas, flights, and hotel bookings. I’ve also supported special projects across the owners’ other businesses, including hotel and real estate operations.
My earlier work includes administrative support at Mashtan Hotel Management and experience in employee relations and HR in the Philippines. I’m now seeking a remote Executive Virtual Assistant role where I can bring my executive support experience to a busy executive or business owner.
Experience
Work history, roles, and key accomplishments
Executive Assistant to the President & Managing Director
Oriental Press
May 2011 - Present (15 years 5 months)
Serve as primary point of contact and trusted gatekeeper for the President and Managing Director, managing calendars, priorities, communications, and time-sensitive administrative matters. Prepare and proofread professional correspondence, reports, and business documents while maintaining strict confidentiality.
Secretary to the Chairman
Mashtan Hotel Management
Feb 2009 - May 2011 (2 years 3 months)
Provided administrative support to the Chairman, senior management, and hotel departments. Managed business correspondence, filing systems, telephone calls, and email communications.
Employee Relations Specialist
ContactCenter.com
Oct 2007 - Dec 2008 (1 year 2 months)
Investigated disciplinary and dismissal cases, issued recommendations, and administered termination documentation. Led disciplinary calibration sessions with team leaders to ensure fair, consistent enforcement in line with Philippine labor laws and HR policies.
Human Resources Assistant, Labor Relations – Employee Relations
Advanced Contact Solutions
Jul 2006 - Oct 2007 (1 year 3 months)
Collaborated with HR management to resolve employee issues and implement solutions while ensuring compliance with labor laws and HR policies. Conducted exit interviews and analyzed feedback to improve employee retention.
Assistant Lecturer (Part-time)
Central Luzon Doctors Hospital Educational Institution
Nov 2003 - Mar 2006 (2 years 4 months)
Lectured on Philippine History & Government, Rizal's Life, and Sociology.
Office Clerk
Tarlac College of Agriculture
Jun 2001 - Dec 2002 (1 year 6 months)
Provided secretarial support to the Dean, including business correspondence, document preparation, and meeting coordination, while maintaining confidentiality of records.
Education
Degrees, certifications, and relevant coursework
Leadership & Management Training
Leadership & Management Training, Leadership and Management
2023 - 2023
Completed leadership and management training in 2023.
Providing Front Office Services
Providing Front Office Services, Front Office Services
2022 - 2022
Completed a course on providing front office services in 2022.
Microsoft Digital Literacy
Microsoft Digital Literacy, Digital Literacy
2022 - 2022
Completed Microsoft Digital Literacy training in 2022.
Navigating Google Workspace
Navigating Google Workspace, Google Workspace
2022 - 2022
Completed a course on navigating Google Workspace in 2022.
Amazon Virtual Assistance Course
Amazon Virtual Assistance Course, Virtual Assistance
2021 - 2021
Completed an Amazon virtual assistance course in 2021.
Real Estate Virtual Assistant Courses
Real Estate Virtual Assistant Courses, Real Estate Virtual Assistance
2020 - 2020
Completed real estate virtual assistant courses in 2020.
Freelancing (Virtual Assistance) Course
Freelancing (Virtual Assistance) Course, Virtual Assistance
2020 - 2020
Completed a freelancing virtual assistance course in 2020.
BPO Home-Based Course
BPO Home-Based Course, BPO
2020 - 2020
Completed a BPO home-based course in 2020.
Photoshop Basic
Photoshop Basic, Photoshop
2019 - 2019
Completed a basic Photoshop course in 2019.
Business Management
Business Management, Business Management
2019 - 2019
Completed a business management course in 2019.
Photography Basic
Photography Basic, Photography
2019 - 2019
Completed a basic photography course in 2019.
Marketing & Sales
Marketing & Sales, Marketing and Sales
2017 - 2017
Completed a marketing and sales course in 2017.
Digital Marketing
Digital Marketing, Digital Marketing
2017 - 2017
Completed a digital marketing course in 2017.
MS Excel 2016 Intermediate
MS Excel 2016 Intermediate, Microsoft Excel
2017 - 2017
Completed an intermediate MS Excel 2016 course in 2017.
Tarlac State University
Master of Public Administration, Public Administration
2001 - 2003
Completed 33 academic units in Master of Public Administration and passed the comprehensive exam.
Polytechnic University of the Philippines
Bachelor of Political Science, Political Science
Earned a Bachelor of Political Science with a major in Public Administration.
Philippine Civil Service Commission
Career Service Sub-Professional, Civil Service
Grade: 88.45%
Passed the Career Service Sub-Professional examination with a rating of 88.45%.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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