Riaa Deshpande
@riaadeshpande
I build compliant learning systems, training matrices, and reporting dashboards for global workforces.
IndiaWhat I'm looking for
At Ergomed Group, I build learning infrastructure for a global GxP-regulated workforce, including an 18-department training matrix for 3,500+ learners and an automated compliance dashboard that reduced monthly reporting turnaround by 35%.
I administer Cornerstone LMS and Apical across user provisioning, access management, and organisational configuration, while resolving high-volume learner operations with 98% SLA compliance. I've also trained 100+ global learning administrators, supported administrators from acquired companies, and evaluated platforms including Workday, SAP SuccessFactors, and Compliance Wire.
Experience
Work history, roles, and key accomplishments
People Development Assistant
Ergomed Group
Sep 2024 - Present (1 year 11 months)
Engineered an 18-department training matrix for 3,500+ learners, reducing misassignments and manual mapping time by 8%. Resolved 2,600+ Tier 2 support tickets with 98% SLA compliance and designed a satisfaction survey.
Supported campus recruitment by screening resumes and coordinating interviews. Assisted with HRIS data entry and onboarding documentation.
Education
Degrees, certifications, and relevant coursework
The University of Edinburgh
Master of Science, Human Resource Management
2022 - 2023
Grade: Merit
Completed an MSc with Merit in Human Resource Management, focusing on strategic HR and AI-embedded learning systems.
University of Pune
Bachelor of Business Administration, Business Administration
2017 - 2020
Earned a Bachelor of Business Administration with a specialization in Human Resources.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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