@rhouelrickmeneses
Systems Analyst at Sharjah Media Corporation who maintained and upgraded systems supporting radio operations.
PhilippinesAt Sharjah Media Corporation, I designed, tested, maintained, and upgraded technical systems supporting radio operations. I also diagnosed network and system issues, reducing operational downtime.
I supported users with system procedures and delivered technical training to radio operators and engineers. Earlier, I provided Tier 1 IT support at the Department of Agriculture – Internal Audit Service and maintained broadcast services at Sharjah Broadcasting Authority.
Work history, roles, and key accomplishments
Sun Life Philippines
May 2026 - Present (5 months)
Analyze client needs, maintain accurate records, coordinate documentation, and communicate clearly with clients. Manage multiple priorities while maintaining organized workflows and professional follow-through.
Sharjah Broadcasting Authority
Nov 2022 - Dec 2024 (2 years 1 month)
Oversaw radio operations and maintained continuity of business-critical broadcast services. Performed maintenance, troubleshooting, repair, and proactive monitoring of radio and audio systems.
Sharjah Media Corporation
Mar 2018 - Nov 2022 (4 years 8 months)
Designed, tested, maintained, and upgraded technical systems supporting radio operations. Performed system analysis, testing, implementation support, user support, and technical documentation.
Department of Agriculture – Internal Audit Service
Jan 2014 - Dec 2018 (4 years 11 months)
Provided Tier 1 IT support to internal staff and maintained support documentation. Maintained computer hardware and software and performed minor technical repairs.
Degrees, certifications, and relevant coursework
Bachelor of Science, Information Systems
Bachelor of Science in Information Systems from the University of Santo Tomas, Manila, Philippines, completed in 2013.
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