Open to opportunities

Michelle Clapano

@michelleclapano

Message

Organized virtual assistant and bookkeeper specializing in remote operations and accounting.

Philippines

Message

What I'm looking for

I seek remote roles in bookkeeping or operations where I can support accurate financial processes, streamline workflows, and contribute to team efficiency.

I am a highly organized virtual assistant and bookkeeping professional with hands-on experience supporting Australian and international clients in administrative, financial, and operational roles. I have managed accounts payable and receivable, bank reconciliations, invoicing, payroll support, and maintained accurate financial records using tools such as Xero, QuickBooks, Salesforce CRM, SimPRO, and ServiceM8.

I am known for strong attention to detail, excellent organization, and the ability to manage multiple workflows in remote environments, coordinating daily operational tasks, preparing reports, identifying workflow gaps, and supporting process improvements to help businesses streamline operations and maintain accurate financial data.

Experience

Work history, roles, and key accomplishments

Current

Bookkeeping Assistant

Current

Freelance / Contract

Jul 2023 - Present (2 years 8 months)

Managed accounts payable/receivable, performed bank reconciliations and payroll support, and maintained accurate financial records using Xero and QuickBooks to streamline client accounting processes.

Xero Quickbooks Accounts Payable Accounts Receivable Bank Reconciliation Payroll Support Financial Reporting Data Entry

Bookkeeper and Administrative Assistant

JDAir

Jul 2023 - Nov 2025 (2 years 4 months)

1. Coordinated daily operational workflows across bookkeeping tasks,
ensuring invoices, reconciliations, and financial records were
completed and tracked on schedule.
2. Assisted in managing accounts payable and receivable, including
invoice processing, payment tracking, and maintaining accurate
financial records using accounting systems such as Xero and
QuickBooks.

Remote Remote

Virtual Assistant

Prosulum

Jan 2020 - Mar 2024 (4 years 2 months)

Provided remote administrative and customer support via chat and email, resolving order and account issues while maintaining high customer satisfaction and producing operational reports to inform management decisions.

Customer Support Administrative Operations Reports Google Workspace Order Processing CRM (Salesforce)Documentation Communication

Education

Degrees, certifications, and relevant coursework

Father Saturnino Urios University

Bachelor of Science, Business Administration (Marketing)

2023 - 2025

Bachelor of Science in Business Administration with a Major in Marketing, coursework and practical tasks focused on bookkeeping, reconciliations, invoicing, and financial reporting.