RD

Open to opportunities

RhayAuna Dent

@rhayaunadent

Psychiatric Residential Treatment Specialist dedicated to patient care, calm crisis response, and reliable support.

What I'm looking for

I’m looking for a role where I can support individuals with care, use crisis intervention skills thoughtfully, and bring strong communication, patience, and customer service experience to a team that values reliability and growth.

I work as a Psychiatric Residential Treatment Specialist at Bellefaire JCB in Cleveland, focusing on residential support and day-to-day care. I also have experience in student treatment planning work, including Student Treatment Plan Implementation Worker responsibilities.

I bring years of customer-facing and operational experience—cashier/greeter work, receptionist/assistant support, filing, and data entry—so I can communicate clearly, stay patient, and handle conflict with composure. I’m a team player who values independent work, leadership, and consistent communication.

Experience

Work history, roles, and key accomplishments

BJ

Psychiatric Residential Specialist

Aug 2019 - Dec 2023 (4 years 4 months)

Worked as a psychiatric residential treatment specialist supporting individuals in a residential care setting.

Residential Treatment Patient Support

BW

Cashier/Greeter

Buffalo Wild Wings

Apr 2023 - Jun 2023 (2 months)

Handled cashier and guest greeting responsibilities for a restaurant.

Cashiering Customer Service

BH

Receptionist/Assistant Customer Service

Buckeye Animal Hospital

Feb 2021 - Jun 2021 (4 months)

Provided receptionist and customer service support in a veterinary hospital setting.

Reception Customer Service

HD

Cashier Crisis Intervention

Jun 2020 - Aug 2020 (2 months)

Worked as a seasonal cashier with crisis intervention responsibilities.

Cashiering Crisis Intervention

MU

Treatment Plan Implementation Worker

Miami University

Aug 2019 - Mar 2020 (7 months)

Implemented student treatment plans and also supported cashier/food service duties.

Cashiering Food Service

BK

Cashier/Kitchen Leadership

Nov 2018 - Aug 2019 (9 months)

Performed cashier and kitchen work while providing leadership support on shift.

Cashiering Kitchen operations Leadership

MU

General Utility Worker

Miami University

Aug 2015 - May 2019 (3 years 9 months)

Provided general utility support in an academic environment in a temporary role.

General Utility

WA

Conflict Resolution Associate

Walgreens

Sep 2017 - Jun 2018 (9 months)

Provided customer service and handled conflict resolution, including data entry support.

Customer Service Conflict Resolution Data Entry

BH

Kitchen

Buckeye Animal Hospital

Worked in the kitchen area of a veterinary hospital.

Education

Degrees, certifications, and relevant coursework

JM

John Hay Cleveland School of Science and Medicine

High School Diploma with Honors, High School

Earned a High School Diploma with Honors from John Hay Cleveland School of Science and Medicine.

MU

Miami University

Completed some college coursework at Miami University in Oxford, Ohio.

Tech stack

Software and tools used professionally

Depot

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