Italy Hester

Provides crisis intervention and stabilization techniques to callers, triages patients to appropriate treatment sources, and dispatches emergency services when needed. Schedules psychiatric assessments and completes initial intakes.

Provided behavioral intervention services to children with special needs and supported their families. Assisted the BCBA in implementing behavioral programming in a 1:1 center-based facility.

Provided behavioral intervention services to children with special needs and supported their families. Assisted the BCBA in implementing behavioral programming in a 1:1 center-based facility.

Provided crisis intervention and stabilization techniques to callers, triaged patients to appropriate treatment sources, and dispatched emergency services when needed. Documented calls, medications, and symptoms.

Taught selected students, organized classroom files, and monitored student behavior. Modified student IEPs and performed clerical duties such as filing, copying, and faxing.

Administered medications, facilitated group or individual therapy, and monitored vital signs. Supervised as manager on duty and updated families on care plans.

Worked as a dietary clerk, tray line assistant, cafeteria worker, and cashier. Answered phone lines and performed managerial duties when needed.

Assisted with tray line operations, inserted patient LDAs, and delivered and received patient orders. Supervised as manager on duty.

Organized orientation binders, copied and faxed employee records, and filed personnel records. Accessed patient records and answered multi-phone lines on the main switchboard.

Assisted teachers with classroom instructions and activities, fed students, and facilitated life skills. Helped with transitional goals for high school students.

Completed a Master of Science in Psychology with an Applied Behavior Analysis focus in September 2021.

Pursued a Bachelor of Interdisciplinary Studies with a focus on Social Science and Behavioral Health, completing in August 2015.

Participated in a Co-Op/Intern program in Early Childhood Education, assisting teachers with classroom instruction and activities.