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Sara MoleraSM
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Sara Molera

@saramolera

Learning Experience Specialist at Mastercard Marketing Services, improving global workflows and creating learning resources for product rollouts.

Spain
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At Mastercard Marketing Services, I support global Product & Marketing capability initiatives through stakeholder engagement, change adoption and learning enablement. I led a global process-mapping initiative that identified automation opportunities, knowledge gaps and improvements to learning and knowledge management.

At Expedia Group/Vrbo, I designed and delivered learning programmes, including a Change Management framework scaled across the organisation. I also served as the primary programme owner, designer, content manager and facilitator for the EMEA Soft Skills Development Programme.

At Homeserve, I designed instructor-led, blended and gamified learning experiences and managed LMS operations and migration across OKN and Netex. I also led a Digital Transformation Programme involving a Learning App implementation, LMS migration and learning content management.

Experience

Work history, roles, and key accomplishments

Mastercard logoMA
Current

Capabilities Enablement Manager

Sep 2024 - Present (2 years 1 month)

Drive adoption and progress of global Product & Marketing capability initiatives for the Delivery team, supporting stakeholder engagement, capability development, change adoption and learning enablement across global initiatives.

Expedia Group logoEG

Learning Experience Designer

Feb 2018 - Jul 2024 (6 years 5 months)

Led the scoping, instructional design and implementation of learning programmes, initially supporting Vrbo and subsequently contributing to the global Expedia Group Learning Design team, delivering scalable learning experiences aligned with business and learner needs.

Homeserve logoHO

Learning and Development Specialist

Feb 2016 - Feb 2018 (2 years)

Designed instructor-led, blended and gamified learning experiences, managing LMS operations and migration across OKN and Netex; coordinated learning vendors, programme administration and learning subsidies to support effective learning delivery and learner experience.

Education

Degrees, certifications, and relevant coursework

EC

External consultant

Foundations of Coaching Workshop, Coaching

2020 - 2020

Completed a Foundations of Coaching workshop in January 2020.

EC

External consultant

Win-Win Negotiation Workshop, Negotiation

2018 - 2018

Completed a Win-Win Negotiation workshop (Harvard Method) in February 2018.

UNED logoUN

UNED

Expert Degree, Security Politics

2015 - 2017

Pursued an Expert Degree in Security Politics, completed in July 2017.

EE

Escuela de Empresa

HR Management Module, Human Resources

2014 - 2015

Completed an HR Management module from November 2014 to March 2015.

Universidad Autónoma de Madrid logoUM

Universidad Autónoma de Madrid

Degree in Psychology, Psychology

2007 - 2013

Activities and societies: Research work. Variables of Influence in Behavioural Change (UAM).

Studied Psychology with a focus on Social and Organizational Psychology, including research work on variables influencing behavioral change.

Universidad Autónoma de Madrid logoUM

Universidad Autónoma de Madrid

Seminars, Psychology

2007 - 2013

Attended seminars on Feedback Culture, Interpersonal Communication, and Forensic Psychology.

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