Rethabile Mocumi
@rethabilemocumi1
I deliver accurate administration and high-volume client service across banking, retail, and healthcare support.
South AfricaWhat I'm looking for
I've supported clients and operations across banking, retail, and healthcare, combining accurate administration with responsive customer service.
At Capitec Bank, I handled 50+ client inquiries daily, maintained customer satisfaction scores above 90%, and matched customer needs to credit, insurance, savings, transaction, and digital banking solutions.
At Gap Gas N Solar, I capture financial data in IQ Enterprise, manage stock and goods-received records, maintain employee registers, and support customers at the till. My earlier NHLS internship built my foundation in laboratory testing, quality control, documentation, and equipment compliance.
Experience
Work history, roles, and key accomplishments
Captured data from bank statements, receipts, and invoices using IQ Enterprise software.
Monitored stock levels, placed orders, and ensured accurate goods received records.
Maintained employee attendance, overtime, and leave registers.
Provided direct customer support and operated the till.
Improved accuracy in stock and financial records through detailed data management.
Promoted banking products and services, with focus on credit, insurance, savings, and transactions.
Managed an average of 50+ client inquiries daily, resolving issues with professionalism and patience.
Delivered consistent customer satisfaction scores above 90% through quality service.
Educated customers on product features, benefits, and digital banking platforms.
Achieved sales and service t
Collected, prepared, and analyzed blood, urine, and tissue samples.
Performed laboratory tests and quality control to ensure reliable results.
Operated and maintained laboratory equipment, ensuring accuracy and compliance.
Documented test results and maintained detailed performance records.
Education
Degrees, certifications, and relevant coursework
Semrush
Get a Job in Digital Marketing (with no experience)
Issued Sep 2025 · Expired Sep 2026
Cornerstone Performance Solutions
NQF Level 4 FET Certificate in Banking; NQF Level 5 National Certificate in Banking, Banking and Financial Support Services
2018 - 2019
Cape Peninsula University of Technology
National Diploma, Biomedical Technology/Technician
2004 - 2006
Boshof High School
Grade 12
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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