Renato Martinez
@renatomartinez
WordPress developer and digital marketer delivering high-performing websites and growth-focused campaigns.
What I'm looking for
I am a results-driven WordPress website developer and digital marketing specialist with deep experience building and optimizing sites using Elementor, Royal Elementor Addons, UpdraftPlus, WP-Optimize and security/SEO plugins. I design and execute email marketing campaigns with SendPulse and Brevo, manage social media via Meta Business Suite, and create multimedia content using GIMP, Inkscape, Canva, Shotcut and Audacity.
I have delivered services to 300+ clients, improved operational efficiency (reducing processing times by 20%), and achieved high customer satisfaction in technical support roles. I combine technical skills (HTML/CSS, hosting/security platforms, GMP, GSC) with client-focused processes and compliance experience to drive measurable results and client retention.
Experience
Work history, roles, and key accomplishments
WordPress Developer & Marketing Specialist
The Internet Place
Apr 2022 - Oct 2025 (3 years 6 months)
Developed and managed 300+ client WordPress websites and digital marketing campaigns, improving processing times by 20% and driving client engagement through email and social channels.
Resolved 50+ daily technical inquiries with 95% satisfaction, partnered with IT to cut recurring complaints by 25% and improved first-call resolution via training programs.
Bilingual Customer Advisor
Intouch
Jan 2019 - Oct 2020 (1 year 9 months)
Advised 150+ clients on health benefits and claims, maintained HIPAA-compliant documentation and reduced processing times by 20% through proactive follow-ups.
Technical Support Specialist
Knoah Solutions
Jan 2017 - Dec 2019 (2 years 11 months)
Provided technical support and troubleshooting, maintained customer interaction records, and supported IT teams in resolving escalated technical issues.
Education
Degrees, certifications, and relevant coursework
Universidad Nacional Autónoma de Honduras
Bachelor of Science, Electrical Engineering
1997 - 2001
Completed a Bachelor of Science in Electrical Engineering, covering core electrical engineering principles and practical applications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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