Renata Nicolichi
@renatanicolichi
Detail-oriented content evaluator with 10 years' experience in remote content moderation and customer support.
BrazilWhat I'm looking for
I am a meticulous content evaluation professional with a decade of experience working remotely for major platforms, including Google, where I reviewed search results, images, videos, and ads against strict quality guidelines.
I have strong customer-support experience resolving banking inquiries via chat, managing cases end-to-end, and maintaining high written-communication standards while handling high-volume interactions.
I bring advanced English and Portuguese proficiency, excellent remote-work organization, attention to detail, and proven consistency meeting productivity goals and deadlines.
Experience
Work history, roles, and key accomplishments
GOEvaluated search, Maps, Images and YouTube results against strict quality guidelines and classified ads/content from TikTok, Instagram and Facebook, maintaining high accuracy and consistency over 10 years.
Customer Support Agent
R Brasil
Jan 2014 - Jan 2015 (1 year)
Provided chat-based customer support for banking products, issuing payment slips and managing cases from inquiry to resolution while handling high-volume requests and maintaining quality and clarity.
Education
Degrees, certifications, and relevant coursework
Centro Universitário Senac
Bachelor's Degree, Fashion Design
2009 -
Completed a Bachelor's degree in Fashion Design, focused on design principles and industry practices.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Job categories
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