Giovanna Ruiz
@giovannaruiz
I moderate digital content and enforce platform policies with bilingual communication skills.
What I'm looking for
At Teleperformance, I review and moderate user-generated content against community guidelines, privacy policies, and platform standards. I maintained top performance across key indicators for ten consecutive weeks and was nominated for promotion to the Quality team.
Previously at CVC, I supported quality control for passenger services while monitoring social media, corporate image, and company communications. I'm pursuing Digital Design and bring advanced English, writing training, and professional theatre experience to clear, detail-focused communication.
Experience
Work history, roles, and key accomplishments
Content Moderator
Teleperformance
Apr 2025 - Present (1 year 4 months)
Reviewed and moderated user-generated content in accordance with community guidelines, privacy policies, and platform standards. Maintained top performance across all key performance indicators for ten consecutive weeks and was recognized for outstanding performance.
Quality Control Analyst
CVC
Jan 2024 - Jan 2025 (1 year)
Performed quality control of services and passenger travel experience. Monitored social media, corporate image, and company communications.
Education
Degrees, certifications, and relevant coursework
Belas Artes (FEBASP)
Bachelor's Degree, Digital Design
2025 -
Pursuing a Bachelor's degree in Digital Design.
Macunaíma
Course, Theatre
2020 - 2024
Completed a theatre course.
Colégio Objetivo
Course, Writing
2016 - 2020
Completed a writing course.
Centro Britânico
Course, English
2011 - 2019
Completed an English course.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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