Open to opportunities

Remi User

@remiuser

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Entrepreneurial web developer and social media manager with retail management experience.

Italy

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What I'm looking for

I seek a role where I can combine web development and social media skills within a collaborative team, contribute to e-commerce growth, and take on responsibilities in site-building, content, and digital marketing.

I am an entrepreneurial web developer and social media manager with hands-on retail ownership experience. I founded and ran a fashion shop where I managed staff, finances, purchasing and customer relations.

I build websites using HTML, CSS and WordPress, and I completed multiple web development courses to strengthen my front-end and basic back-end skills. I pair practical site-building knowledge with experience in social advertising and Google tools.

My retail role sharpened my managerial, organizational and communication skills — from payroll and invoicing to hiring and merchandising. I also handled social media advertising and client support across channels.

I am motivated, detail-oriented and flexible, with additional competencies in basic PHP/MySQL concepts, Adobe creative tools, video making and game development using RPG Maker.

Experience

Work history, roles, and key accomplishments

Chat Operator

Lavoro-Flessibile

Sep 2019 - Nov 2020 (1 year 2 months)

Provided customer support via chat, resolving inquiries and troubleshooting issues to maintain service quality for remote customers.

Live Chat Support Customer Service Troubleshooting Written Communication Multilingual Support CRM Tools Time Management

Owner / Social Media Manager

Contatto Moda

Feb 2017 - Sep 2020 (3 years 7 months)

Owned and managed a fashion retail shop, overseeing staff, payroll and purchasing while driving social media advertising that increased local customer engagement and store sales.

retail management Social Media Marketing Payroll Customer Service Advertising Merchandising

Education

Degrees, certifications, and relevant coursework

Udemy (Corso Completo di Sviluppo Web)

Online Course, Web Development

2020 -

Comprehensive Italian-language web development course covering HTML, CSS, SASS, PHP and MySQL, focused on practical web programming skills.

Udemy (Create a WordPress Website for Your Web Design Business)

Online Course, Web Design / WordPress

2020 - 2020

Beginner course on creating WordPress websites without coding, aimed at web design and SEO business use.

Udemy (Web Development By Doing: HTML / CSS From Scratch)

Online Course, Web Development

2020 - 2020

Introductory online course covering basics of HTML5 and CSS3 to create a first website from scratch.

Udemy (WordPress for Beginners - How to Make a Website Step by Step)

Online Course, Web Design / WordPress

2020 - 2020

Step-by-step beginner WordPress course teaching site creation using free themes with no prior experience required.

I.I.S. 'Angeloni'

Istruzione Secondaria Superiore, Business, administration and law

2009 - 2015

Grade: 75/100

Completed secondary education in Commercial Services and Psychology with focus on secretarial work, accounting, marketing and finance, graduating with a final grade of 75/100.