Marco Lucio Lando

Managed copywriting, text revisions, and designed/created websites and landing pages during a short-term internship, delivering polished content and functional web layouts.

Served primarily tourist clientele at a gastronomia store, handling sales, cash operations and customer service to maintain high satisfaction and efficient transactions.

Provided assisted sales, operated cash register including opening/closing, and prepared visual displays and mannequins to support store presentation and sales.

Operated cashier duties including daily opening and closing, merchandised new arrivals per brand guidelines, and maintained shop floor presentation.

Delivered assisted sales and customer service, managed cash operations and performed store presentation tasks including wall displays and stock arrangement.

Performed retail sales, cash operations, stock replenishment from warehouse and participated in a visual merchandising internship to present new merchandise and mannequins.

Prepared dining room, welcomed guests, presented menus, served tables, handled transactions and cleared/cleaned to ensure efficient restaurant service.

Sold cosmetics and household cleaning products, operated the cash register and provided customer assistance to support daily retail operations.

Prepared breakfast beverages, set up dining/buffet areas, and welcomed Italian and international guests to support front-of-house hotel services.

Completed a Web Designer course covering web design tools and practices from October 2023 to February 2024.

Earned a Diploma di Maturità as Operatore dei servizi di ricevimento with hospitality and front-desk training.

Obtained the PET (Preliminary English Test) certificate demonstrating B1-level English proficiency.