Luka ChapeyamaLC
Open to opportunities

Luka Chapeyama

@lukachapeyama

Experienced IT professional with expertise in systems support and cybersecurity.

Zimbabwe
Message

I am an experienced IT professional with a strong background in systems support and cybersecurity. I hold a Bachelor's Degree Honors in Information Systems from Women’s University in Africa. Throughout my career, I have achieved significant milestones and demonstrated my ability to handle complex projects and deliver exceptional results.

In my current role as an IT Administrator at Nexus Open Systems, I have been involved in high-level designs and architecture formulation. I have also conducted Oracle Hardware installations and upgrades, including core banking systems consolidation. Additionally, I have coordinated critical and regular patch applications, ensured optimal access rights and privileges for users, and monitored performance, resource allocation, and utilization.

Prior to this, I worked as a Senior Systems Support Engineer at Fineart Technologies, where I implemented Role-Based Access Controls for user administration and conducted systems hardening through patching and security patch application. I also developed automation scripts for system backup and disaster recovery, supported data center operations, and performed core system maintenance.

Experience

NS

IT Administrator

Nexus Open Systems

Participated in high-level designs and architecture formulation. Conducted Oracle Hardware installations and upgrades, including core banking systems consolidation. Coordinated critical and regular patch applications. Ensured optimal access rights and privileges for users. Managed call resolution and coordinated with the help desk. Monitored performance, resource allocation, and utilization.

FT

Senior Systems Support Engineer

Fineart Technologies

Implemented Role-Based Access Controls for user administration. Conducted systems hardening through patching and security patch application. Enhanced security by enabling only necessary services and ports. Developed automation scripts for system backup and disaster recovery. Supported data centre operations and core system maintenance.

IZ

Field Support Technician

ICL Zimbabwe

Performed site inspections and made recommendations. Performed on-site repairs of PCs, laptops, servers, and printers. Ensured proper logging and documentation of all issues. Wrote detailed reports for technical assistance requests and procedures to resolve issues. Coordinated escalation of field issues via the helpdesk. Managed Fujitsu warranty issues.

GC

Technician

GB Computers

Resolved computer problems and errors, and performed component-level repairs to power supplies, videos, and circuit boards. Performed hardware and software installations. Performed network hardware configurations of printers and computers. Performed preventative maintenance. Scanned and cleaned malware and viruses. Performed computer software and operating systems updates.

Tech stack

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