At Fujitsu Philippines, I support Virgin Media O2 store staff with POS systems, hardware peripherals, and account setup. I troubleshoot POS issues, arrange equipment replacement, and triage tickets to the appropriate teams.
Previously, as IT Staff (Supervisor) at RVL Movers Corp., I responded to hardware and software issues and maintained servers, network connections, and telecommunications. I also spearheaded software projects to improve workflows and upgrade outdated software.
At Runfitness Marketing Inc., I was Head of Operations for work involving RaceYa. I set up event webpages, scheduled social media promotions, prepared participant registration reports, and managed customer, vendor, and partner relationships.
Earlier, I provided remote and telephone support as a Service Desk Coordinator at Transnational Diversified Group Inc., including Active Directory administration and POS troubleshooting. At Alsons/AWS Information Systems Inc., I tested Lenovo hardware, documented defects, and verified fixes.
