Rehema Aterah
@rehemaaterah1
Organized administrative professional skilled in legal support, client communication, and remote executive assistance.
What I'm looking for
I am an organized, detail-oriented administrative professional with experience as a Legal Secretary, Customer Service Agent for US healthcare campaigns, and Nutrition Assistant. I excel at managing confidential information, preparing documents, and supporting senior professionals with accuracy.
In my role as a Legal Secretary I drafted, reviewed, and formatted legal documents, maintained client files, scheduled meetings and court dates, and handled professional communications with clients and external stakeholders.
As a Customer Service Agent on US healthcare campaigns I conducted outbound eligibility assessments for ACA, Medicare, Medicaid, and veteran programs, followed strict scripts and compliance guidelines, and consistently met performance and quality assurance targets.
I bring strong remote-work discipline, professional written and verbal English communication, and proficiency with Google Workspace, Microsoft Office, CRM/call management systems, and common collaboration tools to provide reliable administrative and executive support.
Experience
Work history, roles, and key accomplishments
Legal Secretary
BN Associates & Advocates
Jan 2024 - Jan 2025 (1 year)
Provided administrative and secretarial support to legal professionals, drafted and formatted legal documents, and managed confidential client files while scheduling meetings and court dates with high accuracy.
Customer Service Agent
US Healthcare Campaign
Jan 2023 - Jan 2024 (1 year)
Conducted outbound calls assessing eligibility for ACA, Medicare, Medicaid and veteran programs, documented outcomes accurately, and met performance and QA targets while adhering to strict scripts and compliance guidelines.
Nutrition Assistant
Mbagathi Hospital & SOS Children’s Hospital
Jan 2021 - Jan 2022 (1 year)
Assisted nutrition programs by collecting and recording client data, supporting reporting and administrative tasks, and following health and safety procedures to ensure accurate program delivery.
Education
Degrees, certifications, and relevant coursework
Kabete National Polytechnic
Diploma, Nutrition and Dietetics
Completed a Diploma in Nutrition and Dietetics focusing on nutrition program support, client data collection, and adherence to health and safety procedures.
ALX Africa
Professional Certification, Virtual Assistance / Administrative Support
Completed a Virtual Assistant Certification covering administrative and executive support, professional communication, remote work tools, and task management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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