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Rehema AterahRA
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Rehema Aterah

@rehemaaterah1

Organized administrative professional skilled in legal support, client communication, and remote executive assistance.

Kenya
Message

What I'm looking for

I am seeking a remote or on-site administrative/executive support role where I can apply my legal and customer-service experience, maintain confidentiality, and grow responsibility.

I am an organized, detail-oriented administrative professional with experience as a Legal Secretary, Customer Service Agent for US healthcare campaigns, and Nutrition Assistant. I excel at managing confidential information, preparing documents, and supporting senior professionals with accuracy.

In my role as a Legal Secretary I drafted, reviewed, and formatted legal documents, maintained client files, scheduled meetings and court dates, and handled professional communications with clients and external stakeholders.

As a Customer Service Agent on US healthcare campaigns I conducted outbound eligibility assessments for ACA, Medicare, Medicaid, and veteran programs, followed strict scripts and compliance guidelines, and consistently met performance and quality assurance targets.

I bring strong remote-work discipline, professional written and verbal English communication, and proficiency with Google Workspace, Microsoft Office, CRM/call management systems, and common collaboration tools to provide reliable administrative and executive support.

Experience

Work history, roles, and key accomplishments

UC

Customer Service Agent

US Healthcare Campaign

Jan 2023 - Jan 2024 (1 year)

Conducted outbound calls assessing eligibility for ACA, Medicare, Medicaid and veteran programs, documented outcomes accurately, and met performance and QA targets while adhering to strict scripts and compliance guidelines.

Education

Degrees, certifications, and relevant coursework

KP

Kabete National Polytechnic

Diploma, Nutrition and Dietetics

Completed a Diploma in Nutrition and Dietetics focusing on nutrition program support, client data collection, and adherence to health and safety procedures.

AA

ALX Africa

Professional Certification, Virtual Assistance / Administrative Support

Completed a Virtual Assistant Certification covering administrative and executive support, professional communication, remote work tools, and task management.

Tech stack

Software and tools used professionally

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