Reginald Saldanha

I’m an Order Management Specialist with 3+ years of experience in Order-to-Cash (O2C) processes, owning the end-to-end order lifecycle—from order creation and validation to fulfillment and customer support. I’m especially focused on process efficiency and SLA adherence, including support for UK region customers.

At Mann+Hummel, I managed high-volume orders using SAP SD, handling customer queries via phone and email while collaborating closely with logistics, sales, and finance teams to keep orders moving smoothly. I’m comfortable coordinating across functions to reduce errors and improve throughput.

I previously supported BYJU’S operations by managing order creation, modification, and tracking across product categories, working with LeadSquared, Orderhive, OMS, and Salesforce. My performance was recognized with the Falcon Award 2023 for quickly mastering new processes and for being a top performer for accuracy and productivity.