Regina Afari
@reginaafari
Experienced customer service professional with strong management skills.
What I'm looking for
My name is Regina Afari, and I am a dedicated customer service professional with extensive experience in managing teams and ensuring customer satisfaction. Over the years, I have honed my skills in various roles, including branch management and office administration, where I have consistently demonstrated my ability to lead and inspire teams to achieve their best.
At KABFAM Gh. Ltd., I currently serve as a Customer Service Personnel and Branch Manager, where I oversee daily operations, manage stock levels, and ensure that customer needs are met promptly. My previous experience at Whitwar Press as an Office Administrator and Secretary allowed me to develop strong organizational skills, ensuring that company assets are maintained responsibly and that operations run smoothly.
I am passionate about creating a collaborative work environment where knowledge is shared, and trust is built among team members. I believe that my adaptability and accountability make me a valuable asset to any organization, and I am eager to contribute my skills to a dynamic team.
Experience
Work history, roles, and key accomplishments
Customer Service Personnel
KABFAM Gh. Ltd.
Jan 2023 - Jan 2025 (2 years)
Responsible for attending to customers, handling complaints, and managing branch operations including stock orders and reports.
Office Administrator
Whitwar Press
Feb 2021 - Jan 2023 (1 year 11 months)
Oversaw daily operations, maintained company assets, prepared reports, and scheduled maintenance for office equipment.
Customer Service Personnel
Expresso Ghana
Jan 2010 - Jan 2012 (2 years)
Provided customer support by addressing inquiries and resolving complaints effectively.
Shop Manageress
Zed Network - Zain/Airtel
Jun 2008 - Jan 2010 (1 year 7 months)
Managed shop operations, stock allocation, vendor relationships, and ensured proper maintenance of company assets.
Cashier
Julikart Stop & Shop
Apr 2006 - Jun 2008 (2 years 2 months)
Handled customer transactions, processed payments, and reconciled daily sales.
Education
Degrees, certifications, and relevant coursework
Nav-West JHS
2001 - 2003
Sekondi College
1998 - 2000
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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