RA
Open to opportunities

Regina Afari

@reginaafari

Experienced customer service professional with strong management skills.

Ghana

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

My name is Regina Afari, and I am a dedicated customer service professional with extensive experience in managing teams and ensuring customer satisfaction. Over the years, I have honed my skills in various roles, including branch management and office administration, where I have consistently demonstrated my ability to lead and inspire teams to achieve their best.

At KABFAM Gh. Ltd., I currently serve as a Customer Service Personnel and Branch Manager, where I oversee daily operations, manage stock levels, and ensure that customer needs are met promptly. My previous experience at Whitwar Press as an Office Administrator and Secretary allowed me to develop strong organizational skills, ensuring that company assets are maintained responsibly and that operations run smoothly.

I am passionate about creating a collaborative work environment where knowledge is shared, and trust is built among team members. I believe that my adaptability and accountability make me a valuable asset to any organization, and I am eager to contribute my skills to a dynamic team.

Experience

Work history, roles, and key accomplishments

KL
Current

Customer Service Personnel

KABFAM Gh. Ltd.

Jan 2023 - Jan 2025 (2 years)

Responsible for attending to customers, handling complaints, and managing branch operations including stock orders and reports.

WP

Office Administrator

Whitwar Press

Feb 2021 - Jan 2023 (1 year 11 months)

Oversaw daily operations, maintained company assets, prepared reports, and scheduled maintenance for office equipment.

ZZ

Shop Manageress

Zed Network - Zain/Airtel

Jun 2008 - Jan 2010 (1 year 7 months)

Managed shop operations, stock allocation, vendor relationships, and ensured proper maintenance of company assets.

JS

Cashier

Julikart Stop & Shop

Apr 2006 - Jun 2008 (2 years 2 months)

Handled customer transactions, processed payments, and reconciled daily sales.

Education

Degrees, certifications, and relevant coursework

NJ

Nav-West JHS

2001 - 2003

SC

Sekondi College

1998 - 2000

Tech stack

Software and tools used professionally

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