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@reggykatigbak
Entrepreneurial food scientist driving growth, product innovation, and exceptional customer experiences.
I am an entrepreneurial food scientist and growth-focused operator who bridges R&D, marketing, and customer experience to scale businesses effectively.
I founded and scaled a microbakery to ₱240K/month, led product R&D, optimized costs, and built white-glove customer support systems recognized by the community.
At Kiwi Biosciences I led onboarding at scale, designed care programs, ran Meta and Google ads that cut CAC by 28%, and contributed to sustained month-over-month growth.
I bring hands-on experience in operations, process optimization, compliance, and team leadership, and I focus on data-driven strategies, cross-functional execution, and creating delightful customer journeys.
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Work history, roles, and key accomplishments
Taji’s Bakery
Dec 2021 - Present (3 years 11 months)
Founded and scaled a microbakery to ₱240K/month, supplying 8 café branches and generating ₱30K weekly pop-up sales; optimized recipes and operations to improve cost efficiency and production throughput.
Kiwi Biosciences
Sep 2023 - Oct 2025 (2 years 1 month)
Led 450+ onboarding calls to increase opt-ins from 3.5% to 10% and designed the FODZYME Care Program reducing ticket resolution from 4 hrs to 2 hrs; cut CAC by 28% and supported 20% MoM growth through paid ads and creative testing.
Aperture Commerce
Dec 2022 - Sep 2023 (9 months)
Maintained campaign documentation and testing reports, conducted quarterly ad analyses, and built optimized Meta campaigns with refined targeting to improve ad efficiency.
Steve Park Credit Repairs
Sep 2022 - Jul 2023 (10 months)
Managed client onboarding/offboarding and escalations, audited credit reports, handled Meta & TikTok ads for a restaurant client to boost local visibility, and provided executive support and visual asset design.
Century Pacific Food Inc.
Jul 2022 - Sep 2022 (2 months)
Improved products across Hunt’s, Home Pride, and Food Service divisions via raw material replacement and cost optimization; supervised plant trials and managed BOMs, COGs, and specifications.
Universal Robina Corp.
Oct 2021 - Nov 2021 (1 month)
Conducted bakery R&D focused on ingredient replacement and FDA compliance, and initiated an RUTF biscuit project for therapeutic food applications.
Degrees, certifications, and relevant coursework
Bachelor of Science, Food Technology
Grade: Cum Laude
Activities and societies: IFST Julian Banzon Award; CAFSA Alumni Leadership Award; Co-Captain, UPLB Ravens Cheerleading Varsity; Valedictorian
Completed a Bachelor of Science in Food Technology with honors; thesis on product development and application of butter from carabao's milk and recognized with institutional awards.
Exchange Student Program, Meat Science & Nutrition
Grade: GPA 4.0
Activities and societies: World Learning & PAEF Fulbright Scholarship
Exchange study in Meat Science and Nutrition as a World Learning & PAEF Fulbright Scholar with a 4.0 GPA.
Software and tools used professionally
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