Open to opportunities

Reggie Valle

@reggievalle

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Spanish Interpreter with expertise in effective communication. Experienced customer service agent.

Nicaragua

Message

What I'm looking for

I seek a role that values effective communication and cultural sensitivity, offering opportunities for professional growth.

I am a dedicated Spanish Interpreter with extensive expertise in facilitating communication between English and Spanish speakers. My proficiency in over-the-phone interpretation showcases my strong verbal skills and cultural sensitivity, allowing me to provide accurate and efficient interpretation services across various professional domains.

Currently, I work with GLOBO Language Solutions, where I facilitate communication between English-speaking providers and limited English proficient individuals, ensuring precise and effective medical care. My experience includes interpreting calls for health insurance and auto insurance, guaranteeing a clear understanding of terms and conditions for all parties involved.

With a background in customer service and a commitment to professionalism, I excel in managing a large volume of calls each day while upholding the highest standards of interpretation. My ability to work under pressure and attention to detail have been key to my success in this field.

Experience

Work history, roles, and key accomplishments

Current

Spanish Interpreter

Current

GLOBO Language Solutions

Apr 2024 - Present (1 year 1 month)

Facilitated communication between English-speaking providers and limited English proficient individuals, ensuring precise and effective medical care. Interpreted calls for health insurance and auto insurance, clarifying terms and conditions for all parties involved.

Medical Interpretation Communication Skills Team Collaboration Pressure Management

Spanish Interpreter

HomeLand Language Services

Nov 2022 - Jun 2023 (7 months)

Performed telephone interpretation for clients across various industries, guaranteeing precise and effective communication. Demonstrated expertise in interpretation while managing a high volume of calls.

Communication Skills Team Collaboration Pressure Management Effective Communicator

Spanish Interpreter

Propio Language Services

Aug 2020 - Jul 2022 (1 year 11 months)

Worked with diverse cultural backgrounds to ensure clear communication in delicate medical scenarios. Managed a large number of calls daily, assisting healthcare providers and patients in understanding essential information.

Communication Skills Pressure Management

Customer Service Representative

Sitel Nicaragua

Feb 2017 - Oct 2020 (3 years 8 months)

Served as a dedicated Customer Service Representative, managing inquiries via email and calls. Delivered prompt and professional responses while demonstrating empathy and maintaining patience during real-time assistance.

Customer Service Communication Skills Empathy Patience Problem Solving

Education

Degrees, certifications, and relevant coursework

Universidad Nacional de Ingenieria

Bachelor of Engineering, Electrical Engineering

2017 - 2022

Studied Electrical Engineering, focusing on the principles of electrical systems and technologies. Developed problem-solving skills and technical knowledge applicable in various engineering fields.