Open to opportunities

Rebecca McLean

@rebeccamclean

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Experienced HR and payroll administrator with 17 years in customer-focused operations.

United Kingdom

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What I'm looking for

I seek a role using my HR and payroll expertise within a collaborative organisation that values accuracy, people-focused service, and opportunities to grow.

I am an experienced and efficient Administrator with 17 years of professional experience, specialising in HR responsibilities and payroll processing. I take pride in delivering exceptional customer service and enjoy working with people from diverse backgrounds.

In my current role as Office Manager I oversee a small office team and coordinate warehouse operations for international dispatch, handling order management, supplier POs and invoice processing. I routinely manage phone and email enquiries, track deliveries and organise team activities to keep operations smooth.

Previously I worked as an HR and Payroll Assistant processing end-to-end payroll tasks using systems such as Oracle and iTrent, handling new starters, terminations, overtime, mileage and pay adjustments, and resolving payroll queries promptly. I have also processed payroll for temporary industrial and HGV workers, managed onboarding, compliance checks and DBS checks.

I am highly adaptable, an experienced mentor and team leader with strong organisational and communication skills. I am seeking to transfer my HR, payroll and administrative expertise into a role where I can continue to develop and contribute to an organisation I am passionate about.

Experience

Work history, roles, and key accomplishments

Current

Office Manager

Current

H S French Flint

Oct 2023 - Present (2 years 4 months)

Manage office operations and oversee a warehouse team of ~10, coordinating orders, POs, and invoice processing to ensure accurate, timely dispatch of glass bottles and caps to global customers.

Office Management Inventory Control Order Processing Customer Service Team Coordination Supplier Management

HR and Payroll Assistant

Capita HR Solutions

Nov 2022 - Oct 2023 (11 months)

Provided HR and payroll administration for schools, processing new starters/terminations and additional pay via Oracle and iTrent, and handling payroll queries for Kent and Staffordshire clients.

Payroll Processing HR & Administration Oracle ITrent Employee Onboarding Customer Support Data Entry

Sales Administrator

Premier Sealants

Jan 2022 - Oct 2022 (9 months)

Processed customer orders via phone and email, maintained product and pricing accuracy, coordinated despatch dates, and ensured high-quality paperwork and customer service.

Order Processing Customer Service Product Knowledge Pricing Accuracy Email Phone Sales Documentation Attention To Detail

Operations Administrator

Omega Steel

May 2021 - Jan 2022 (8 months)

Booked and scheduled steel deliveries, processed customer orders on in-house systems, handled reception duties and sales administration while maintaining strong customer relationships.

Order Entry Reception Sales Administration Customer Relations Data Entry Attention To Detail

Payroll/HR Administrator

The Best Connection

Jul 2019 - May 2021 (1 year 10 months)

Processed payroll for temporary Industrial and HGV staff, managed onboarding and compliance (DBS, licences), resolved payroll/invoice queries, and maintained employee records.

Payroll Processing Onboarding & Compliance Payroll Record Maintenance Invoicing Customer Service

Administrator / Resourcer

Raytheon Professional Services

Sep 2018 - Jul 2019 (10 months)

Managed administrative and resourcing tasks including scheduling training registers, candidate screening, bookings, invoicing, and reception duties at the training academy.

Scheduling Invoicing Data Entry Reception

Education

Degrees, certifications, and relevant coursework

Unknown

AS-levels; NVQ Level 2, General Studies / Hospitality and Catering

Completed AS-levels in General Studies and Critical Thinking and obtained an NVQ Level 2 in Hospitality and Catering; also trained in Basic First Aid and holds a Health, Safety and Hygiene certificate.