I’m looking for a role where I combine my knowledge of the legal, compliance and industries to use.
Rebecca Alvarez
@rebeccaalvarez1
Senior insurance claims handler specializing in complex losses, subrogation, and litigation support.
What I'm looking for
I’m a Claims Handler III focused on complex/large insurance losses, guiding claims from compliance through resolution. I manage employees in the manager’s absence, oversee audits of team files, and support processing of complex claims through biweekly team discussions.
I strengthen outcomes by combining daily insurance policy analysis with contractual and statutory compliance. I handle subrogation cases and coordinate litigation activity including mediations, depositions, and settlement conferences as a corporate representative, while leading operational programs like the Deductible Buyback Claims Program and oversight of catastrophe deployments.
Experience
Work history, roles, and key accomplishments
Claims Handler III
Hausch & Company
Feb 2023 - Present (3 years 4 months)
Managed complex and large insurance losses, including litigation, negotiations, expert retention, and participation in mediations and depositions as a corporate representative. Handled 50–90 claims with 40 hours/week of billing duties, ensuring compliance through policy/contract analysis, diary notes of deadlines, assignment and review of field adjuster work, and oversight of catastrophe deploymen
Claims Handler II
Hausch & Company
Jan 2021 - Feb 2023 (2 years 1 month)
Handled personal and commercial lines claims, including deductible buyback claims and oversight of catastrophe deployments. Managed 50–90 claims, maintained compliance via diary notes and inspection/deadline tracking, conducted policy-based coverage/denial analysis, and coordinated with insureds, brokers, agents, public adjusters, experts, and underwriters.
Law Clerk
Wicker, Smith, O'Hara, McCoy & Ford, P.A.
Oct 2019 - Dec 2020 (1 year 2 months)
Supported first-party insurance defense litigation, including reviewing multiple Hurricane Irma claims and attending depositions for insureds and adjusters. Conducted legal research on breach of contract and assignment of benefits issues, subrogation claims, and property compliance by analyzing permits, inspections, building records, and professional licensing/complaints.
Legal Extern
Florida Rural Legal Services, Inc
Jan 2019 - May 2019 (4 months)
Assisted the Director of the Low-Income Taxpayer Clinic with building and supporting clinic operations. Reviewed files for eligibility, drafted necessary forms, performed legal research as needed, supported civil casework, and conducted outreach to community partners and events.
Advanced Clinical Student
Ave Maria School of Law
Jan 2019 - May 2019 (4 months)
Participated in a clinic involving immigration, mediation, and human trafficking. Researched and attended mediations and worked with an individual and family member on a human trafficking matter, alongside research into quality control and corporate contributions to labor trafficking.
Research Assistant
Ave Maria School of Law
Nov 2018 - May 2019 (6 months)
Supported development of a new immigration clinic by researching reading materials, drafting lesson plans, and staying informed of current and past federal immigration law. Researched human trafficking issues and assisted the Director of Clinical Programs with clinic build-out.
Legal Intern
Law Office Paul Pacchiana, P.A.
May 2017 - Dec 2018 (1 year 7 months)
Focused on family law, estate planning, and probate work. Performed legal research on new issues and cases and drafted pleadings and related paperwork.
Mediation Clinic Student
Ave Maria School of Law
Aug 2018 - Nov 2018 (3 months)
Participated in mediation clinic training toward Florida Supreme Court Small Claims certified mediator status. Observed and co-mediated Small Claims court mediations in Collier County and Lee County to meet certification requirements.
Law Clerk (Municipal)
Mark F. Lapp, Hendry County Attorney
Dec 2017 - Jul 2018 (7 months)
Performed remote legal research and legal memoranda related to a proposed Hendry airport expansion. Researched and drafted new city ordinances for LaBelle, reviewed county agreements and transactions with various agencies, and compiled remaining work into spreadsheets.
Paralegal
Wicker, Smith, O'Hara, McCoy & Ford, P.A.
Mar 2016 - Aug 2016 (5 months)
Provided paralegal support for personal injury and medical malpractice matters, billing a minimum of 30 hours per week and maintaining independent deadline tracking. Assisted with trial preparation, coordinated with experts, conducted case research, and drafted pleadings and documents while managing case files.
Legal Secretary
Gray Robinson, P.A.
Dec 2014 - Jan 2016 (1 year 1 month)
Supported real estate, foreclosure, and bankruptcy matters by drafting pleadings and handling billing for the shareholder. Managed phone calls and filing, and reviewed and redacted real estate documents such as claims of lien, contracts, and deeds.
Overflow Legal Assistant
Rock Law Group
Jun 2013 - Aug 2013 (2 months)
Handled overflow legal assistant and file clerk responsibilities, including billing, transcription, and scheduling support. Assisted with administrative file tasks required to keep cases moving.
Receptionist
Tiger Rock Martial Arts
Sep 2012 - May 2013 (8 months)
Provided daily front-desk support by taking incoming calls and messages and filing documents. Assisted by accompanying the manager to competitions when necessary.
Legal Intern
Liebenhaut Law
Aug 2012 - Dec 2012 (4 months)
Supported client intake by taking new and existing client information by phone and provided administrative assistance to the office. Accompanied an attorney to trial proceedings and handled filing and maintenance of office supplies and organization.
Office Assistant
Meridian Woods Church of Christ
Sep 2011 - May 2012 (8 months)
Supported church operations by handling filing and banking and maintaining the office and auditorium. Created and published a weekly bulletin with announcements and upcoming event information for the congregation.
Customer Service Representative
Iconic Group, Inc.
May 2011 - Sep 2011 (4 months)
Provided customer service by answering multiple phone calls daily, processing new orders, and resolving problems with existing orders. Supported order issue handling to keep customer requests moving.
Office Aid
Florida State University
Aug 2009 - May 2010 (9 months)
Provided work-study office support including filing, call management, and occasional marketing assistance. Helped maintain day-to-day administrative operations in a university office setting.
Education
Degrees, certifications, and relevant coursework
Ave Maria School of Law
Juris Doctor, Law
Earned a Juris Doctor (J.D.) from Ave Maria School of Law.
Boston University Center for Professional Education
Certificate in Paralegal Studies, Paralegal Studies
Completed a Certificate in Paralegal Studies through Boston University Center for Professional Education.
Florida State University
Bachelor of Science, Political Science & Sociology
Earned a B.S. in Political Science & Sociology from Florida State University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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