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@rebecaaraujo
Multilingual IT project manager specializing in CRM and process automation.
I am a multilingual professional with extensive experience in digital transformation, CRM optimization, and process automation within SaaS and logistics environments. My career has been marked by a proven ability to translate business needs into scalable technical solutions, collaborating effectively with cross-functional global teams and client-facing roles.
Currently, I lead digital transformation initiatives at Asia Shipping, focusing on operational efficiency and process mapping for new system implementations. My efforts have resulted in significant cost savings and improved process efficiency. I have a strong background in LATAM B2B sales operations, project delivery, and systems integration, which has equipped me with the skills to drive impactful results in my roles.
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Work history, roles, and key accomplishments
Asia Shipping
Jul 2023 - Present (2 years 4 months)
Led digital transformation initiatives focused on operational efficiency, technical requirements gathering, and process mapping for new system implementations. Delivered systemic improvements that generated over R$300,000 in annual cost savings and improved process efficiency by 20%.
Project44
Mar 2022 - Present (3 years 8 months)
Increased LATAM market penetration by 25% through strategic CRM-based campaigns. Boosted lead-to-opportunity conversion rate by 30% with customized outreach strategies.
6Connex
Aug 2020 - Present (5 years 3 months)
Conducted BANT-based qualification for inbound leads and nurtured opportunities in the sales funnel. Maintained CRM Hubspot data integrity and supported revenue team with reporting.
Zerezes
Aug 2019 - Present (6 years 3 months)
Supported sales operations by updating KPIs and preparing weekly performance reports. Gained early exposure to basic data analysis and reporting workflow.
Tahadi pour la Citoyenne
Mar 2018 - Present (7 years 8 months)
Managed class boards and progress reports for students. Conducted daily 4-hour classes for different levels of students.
Aiesec
Jan 2015 - Present (10 years 10 months)
Interviewed and qualified candidates for global opportunities. Monitored and elaborated reports according to candidate experience.
Degrees, certifications, and relevant coursework
Post Graduation, Digital Business and Innovation
Focused on digital strategy and innovation, agile transformation, and system implementation to obtain competitive advantage. Gained expertise in leveraging digital tools for business growth.
Graduation, Relações Internacionais
Studied International Relations, gaining a comprehensive understanding of global affairs. Developed strong analytical and communication skills applicable to diverse professional environments.
Software and tools used professionally
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