Read Smith

I’m an accomplished Senior Pre-Sales Engineer with 25+ years delivering technical solutions in Governance, Risk & Compliance (GRC) and Third-Party Risk Management (TPRM). I excel at surfacing customer needs, building executive trust, and translating complex regulatory requirements into compelling technical wins and measurable business value.

Across my roles, I’ve driven revenue and measurable outcomes through strategic scoping, PoCs, and “Tell-Show-Tell” demonstrations in highly regulated environments. At Tevora, I supported 10 Account Executives and 180 partner manufacturers, designed presales architectures that generated $1M in additional annual revenue, and improved compliance readiness while increasing customer satisfaction by 25% in 6 months. At Talkdesk, I closed four $120K+ enterprise deals in four months and implemented 10 enterprise solutions that improved customer satisfaction by 25% and reduced support calls by 20% via automated risk monitoring. I also led integrated risk management PoCs and demonstrations, achieved a 97% customer renewal rate by aligning third-party risk monitoring with TPRM objectives, and earlier secured technical wins tied to business impact and ROI—helping drive a 40% revenue increase in 6 months and contributing to a $36M USD sales quota.