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Razelle AldecoaRA
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Razelle Aldecoa

@razellealdecoa

Administrative and IT professional with 10+ years in training, compliance, and data processing.

Philippines
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What I'm looking for

I’m looking for a role where I can combine administrative support with IT training and compliance-driven processing—keeping data accurate, documentation organized, and systems running smoothly while collaborating with a structured, supportive team.

I’m an administrative and IT professional with over 10 years supporting office operations, documentation, records management, data encoding, and high-accuracy processing. I’m recognized for strong organization, multitasking, and administrative coordination that keeps workflows moving and information reliable.

For more than a decade, I served as an AutoCAD / Computer Instructor and I.T Unit Head / Assessment Center Processing Officer, delivering Basic and Intermediate AutoCAD training and ensuring drafting demonstrations align with industry standards. I also prepared and processed TESDA assessment applications, supporting compliance during registration and audits for both training and assessment programs.

Across roles, I build systems that make work easier—consolidating PPMP documentation, validating institutional data, creating databases for property acknowledgements, and leading data encoding teams during “Passport on Wheels.” I bring a practical, detail-driven mindset to technical support, documentation, and client processing, with a commitment to confidentiality and accuracy.

Experience

Work history, roles, and key accomplishments

ST

IT Unit Head / Admin Support

Southeast Asian Institute of Computer Technology

Nov 2013 - Jun 2025 (11 years 7 months)

Supported IT-unit administration, including registration work under TESDA UAQTEA and validation of institutional data for screening and categorization. Served as team leader for data encoding during Passport on Wheels and processed applications for TUPAD and PIDS projects.

SI

Customer Account Specialist - Payment

SYKES Management Services Inc.

Oct 2010 - Jun 2011 (8 months)

Posted customer payments for vehicle purchases and ensured accurate, complete, and timely processing of financial transactions.

SI

B2B Verification Specialist

SYKES Management Services Inc.

May 2010 - Oct 2010 (5 months)

Verified business information for clients conducting credit rating checks and performed data validation while maintaining confidentiality of business records.

Education

Degrees, certifications, and relevant coursework

Ateneo de Naga University logoAU

Ateneo de Naga University

Civil Engineering

2010 -

Completed civil engineering coursework at Ateneo de Naga University in 2010.

CS

Chung Hua High School

Secondary Education

2001 -

Attended Chung Hua High School in Daet, Camarines Norte.

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