Ray H
@rayh
I build reliable enterprise platforms and deliver complex infrastructure implementations.
United StatesWhat I'm looking for
At Wells Fargo, I owned production reliability for a 47-application enterprise marketing portfolio, including a customer-facing credit-card signup application. I led a zero-downtime modernization to Red Hat OpenShift and reduced alert noise by 85% using AppDynamics, Prometheus, Grafana, Splunk, and ThousandEyes.
I bring hands-on experience across Linux, Unix, Windows, middleware, cloud platforms, SaaS support, customer implementation, and incident leadership. I've coordinated major incidents, vulnerability remediation, production changes, vendor relationships, technical delivery, onboarding, training, and go-live support.
I've also led a 10-person 24x7 government NOC team, mentored SaaS support staff at QLess, and delivered field and infrastructure work for enterprise and multi-site clients. I enjoy turning complex operational and implementation work into repeatable, reliable outcomes.
Experience
Work history, roles, and key accomplishments
Infrastructure Consultant
Ratio IT Solutions
Apr 2026 - Present (5 months)
Delivers infrastructure, technology refresh, and onsite implementation for enterprise and multi-site clients, covering network hardware, server and systems support, and payment/POS infrastructure across Linux and Windows environments.
Education
Degrees, certifications, and relevant coursework
Kansas Army National Guard
Radar Operator / Forward Observer, Military Operations
1998 - 2002
Served as a Radar Operator and Forward Observer in the Kansas Army National Guard from 1998 to 2002.
Availability
Location
United StatesAuthorized to work in
Social media
Job categories
Skills
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