Rawan Abbo

I’m a dynamic, results-oriented professional with 6+ years of combined experience in sales, customer service, and client engagement. I focus on promoting products effectively, increasing customer satisfaction, and building long-term relationships across healthcare, education, and beauty product sales.

As a Sales Representative at Ephoria – Skincare & Cosmetics Products (January 2024 – June 2025), I promoted and sold skincare and makeup to diverse customers while delivering personalized recommendations based on individual needs. I also built and maintained strong client relationships to ensure repeat purchases and loyalty, and organized product displays and supported promotional campaigns to maximize brand visibility.

Before that, I strengthened my customer-first approach as a Customer Service Representative at AlAmal Medical Complex (2021–2023), handling high volumes of patient inquiries, promoting hospital services, and using CRM tools to manage client data and track service satisfaction. I’ve also managed appointments and supported patients with empathy at Dr. Khalid Al-Bashir ENT Clinics (2018–2021), and I continue to refine my communication and persuasion skills through private English Language tutoring and freelance graphic design and research support.