At Wipro, I configure and test Salesforce Sales Cloud and Service Cloud environments for Ford and Telefónica. I’ve supported automotive and telecom CRM operations across customer onboarding, billing, automation, and production support.
For Ford, I validated integrations with legacy automotive systems, designed test cases for workflows, approval processes, flows, and Apex triggers, and helped reduce production issues by 30%. I also led data migration for the Norway hub go-live with zero post-migration issues.
I bring Salesforce administration, functional testing, regression testing, UAT, and data-migration validation experience, backed by Salesforce Administrator, Service Cloud Consultant, Associate, and Platform Developer I certifications.
