Priyambada Pandey
@priyambadapandey
Retail operations and sales leader who drives customer service, inventory control, and revenue through data-informed execution.
What I'm looking for
I’m a retail operations and sales leader with hands-on experience across store floor management, back-office receiving, and assistant management. At SUNDARA (real estate expanded into artificial jewelry), I owned “Sale & Purchase” and end-to-end operations—GST, logistics, inventory order placement, delivery issues, and customer service—while also managing IVR call issues and coordinating with management on escalations.
Previously at FABINDIA OVERSEAS PVT. LTD., I directed sales floor activities with a strong focus on customer service, sales goals, budgets, and sales forecasts. I handled merchandise selection, window displays, vendor coordination, shrink reduction, price accuracy, stock availability, customer complaints, inventory following company procedures, and seasonal buy plans—then supported performance through weekly sales analysis, training new staff, and managing online customer portal orders. Earlier, as a Back Office Executive at WAL-MART INDIA PVT LTD, I coordinated invoices and PO checks, followed receiving protocols (including special high-value and fresh-category processes), and generated daily freight reports and GRN/filing for store operations.
Experience
Work history, roles, and key accomplishments
Assistant Manager
Sundara
Jan 2020 - Jan 2022 (2 years)
Managed sales and purchase and handled operations account work including GST, logistics, inventory, and delivery/customer service issues. Took action on IVR/call issues, planned and executed promotional events, and supported IT to develop a website.
Assistant Floor Manager
Fabindia Overseas Pvt. Ltd.
Jan 2014 - Jan 2019 (5 years)
Led floor sales activities to ensure customer service excellence and resolved store-level problems. Managed sales goals, budgets, merchandise selection and window displays, supported receiving and inventory procedures, handled customer complaints/quality issues, and trained new staff.
Back Office Executive
Walmart India Pvt. Ltd.
Jan 2011 - Jan 2014 (3 years)
Coordinated with buyers and vendors on invoices and receiving processes via phone and email. Prepared and verified receiving paperwork (PO/invoice), followed store protocols for receiving categories/high-value merchandise, and generated freight and GRN/filing reports with system stock entries.
Education
Degrees, certifications, and relevant coursework
Sikkim Manipal University
Master of Business Administration (Retail & HR), Retail & Human Resources
Earned an MBA in Retail & HR from Sikkim Manipal University in 2016.
Khalsa College for Women, Amritsar
Bachelor of Science, Economics
Completed a B.Sc. in Economics at Khalsa College for Women, Amritsar, in 2011.
G.G. Sr. Sec. School, Amritsar
Higher Secondary (+2), Humanities
Completed +2 (Humanities) from G.G. Sr. Sec. School, Amritsar, in 2008.
Punjab School Education Board
10th (Secondary School), Secondary Education
Completed 10th from Punjab School Education Board (year not specified).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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