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@ankushuser
Transaction banking analyst driving automation and client-focused delivery.
I am a proactive transaction banking professional with experience managing corporate and institutional client transactional needs, ensuring SLA adherence and seamless execution of global payments and cash management services. I partner with product, engineering, and operations teams to resolve client issues, lead automation initiatives, and mentor junior colleagues to boost team productivity.
With a background that spans investment banking client partnership work and freelance graphic design, I combine operational rigor, product-thinking, and design-led communication to improve processes and present complex financial information clearly. Notable achievements include spearheading automation that reduced manual workload by 25% and receiving commendations from senior stakeholders for delivery improvements.
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Work history, roles, and key accomplishments
Managed corporate and institutional clients' transactional needs with 100% SLA adherence and seamless execution of global payments and cash management services; led automation projects that reduced manual workload by 25% and improved turnaround times.
Supported client deliverables and optimized operational workflows by improving daily checklists and data integrity processes; collaborated with senior associates on testing and process enhancements.
Freelance
Jan 2021 - Dec 2021 (11 months)
Designed brand identities, social media content, and investor decks for startups, specializing in financial pitch decks and data visualization to support fundraising and storytelling.
Degrees, certifications, and relevant coursework
Higher Secondary Certificate, Secondary Education
Completed junior and higher secondary education at The Camford International School.
Bachelor of Business Administration, Business Administration
Pursued a Bachelor of Business Administration and completed a landed internship during the program.
Graphic Design
Undertook graphic design training focused on brand identities, social media content, and investor deck design.
Software and tools used professionally
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Message Ankushdibyendu biswas
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