
Rasel Ahmed Rasel Ahmed
@raselahmedraselahmed
E-commerce customer support specialist handling live chat and email, with 95% customer satisfaction through fast replies.
What I'm looking for
In my freelance e-commerce support work, I replied to 50+ customer messages daily and confirmed orders.
I updated delivery status and maintained 95% satisfaction with fast replies. I’m seeking remote chat-only support work and can assist through live chat, Messenger, and email.
Experience
Work history, roles, and key accomplishments
Freelance Support - E-commerce
Self Employed
Jan 2024 - Present (2 years 8 months)
Provided freelance e-commerce support, replying to over 50 customer messages daily, confirming orders, and updating delivery status. Maintained a 95% satisfaction rate through fast replies.
Education
Degrees, certifications, and relevant coursework
Local High School
Secondary School Certificate, General
Completed Secondary School Certificate (SSC) from a local high school in Moulvibazar.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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