Najib Abdullah

At Elvinoo.bd, I handle customer support operations independently, responding to 20+ daily inbound inquiries through Facebook Messenger and Instagram DM. I resolve complaints, process refunds and exchanges, and manage post-order follow-ups with a professional tone.

I maintain CRM records for 200+ active customer profiles in Microsoft Excel, tracking interactions, order histories, and repeat clients while ensuring zero data loss.

I also manage real-time inventory, supplier deliveries, product listings, pricing, and order-status updates across 20–30+ weekly transactions. My work relies on accurate data entry, organized reporting, and dependable end-to-end order fulfilment.

I'm available for remote part-time and contract work and bring strong written communication, independent working habits, and practical Microsoft Office and Google Workspace skills.