Fatin Fuad Omi
@fatinfuadomi
Customer support professional seeking retail sales at Dazzle, bringing chat and email support experience to smartphone customers.
BangladeshWhat I'm looking for
In my freelance customer support work for USA-based clients, I responded to customer inquiries through chat and email and helped address routine questions.
I helped customers understand information and resolve service-related issues, while keeping communication clear and professional.
I also supported order processing, data entry, online research, and administrative tasks, adapting to client instructions and changing workflows.
I’m seeking to move into retail sales at Dazzle, where I can develop smartphone product knowledge, build retail sales skills, and form long-term customer relationships.
Experience
Work history, roles, and key accomplishments
Freelance Customer Support
Self Employed
Provided customer support and administrative assistance to USA-based clients, handling inquiries via chat and email, resolving service issues, and supporting order processing and data entry.
Education
Degrees, certifications, and relevant coursework
National University, Bangladesh
Degree Pass, Economics
Pursued a degree in Economics from the National University, Bangladesh.
Tech stack
Software and tools used professionally
Availability
Location
BangladeshAuthorized to work in
Salary expectations
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