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Rapheal Omoniyi

@raphealomoniyi

Technical support professional at RGS Worldwide Limited supporting fibre-optic network troubleshooting for 5G deployment.

Nigeria

Message

What I'm looking for

I'm seeking a full-time, fully remote international customer support or technical support opportunity.

At RGS Worldwide Limited — Huawei Technology Telecommunications, I support scanning, troubleshooting and rectification activities on fibre-optic networks used for 5G network deployment. I also work with telecommunications equipment, cable management and network power testing.

At Stylist Piazza, I provided IT support for computer systems, routers, switches and internet connectivity. I also helped users resolve day-to-day technical problems while handling customer-facing support and communication.

During my industrial training at Bluechip Communication Limited, I supported field engineers with telecommunications site expansion, equipment installation and technical issue resolution. I also gained exposure to Huawei microwave transmission swap activities and fibre and copper cable environments.

At Transmission Company of Nigeria, I supported design and testing activities for systems used to generate and transmit electrical energy. I'm seeking a full-time, fully remote international customer support or technical support opportunity.

Experience

Work history, roles, and key accomplishments

Current

Telecommunications Support

Current

RGS Worldwide Limited

Dec 2025 - Present (11 months)

Support scanning, troubleshooting and rectification activities on fibre-optic networks used to support 5G network deployment. Work with telecommunications equipment, cable management and network power testing.

Fiber Optic Networks Troubleshooting Telecommunications Equipment Cable Management Network Power Testing

IT Support Engineer / Customer Representative

Stylist Piazza

Jan 2022 - Nov 2025 (3 years 10 months)

Provided technical support and helped maintain the smooth operation of computer systems, routers, switches and internet connectivity. Managed and stored information using computers, software, databases and network resources.

Technical Support Computer Systems Routers Switche Internet Connectivity Databases Client Communication

Telecommunications / Technical Field Support

Bluechip Communication Limited

Jan 2018 - Jul 2018 (6 months)

Supported field engineers with telecommunications site expansion activities. Assisted with antenna analysis and design quality checks, equipment installation and technical issue resolution.

Telecommunications RF Analysis Equipment Installation Technical Issue Resolution Huawei Transmission Fiber Copper Cabling Field Support

Transmission / Maintenance Engineering

Transmission Company of Nigeria

Jun 2014 - May 2015 (11 months)

Supported design and testing activities for systems used to generate and transmit electrical energy. Built foundational experience in network-equipment maintenance, uptime, teamwork and technical operations.

Electrical Power Systems Network Equipment Maintenance Teamwork Technical Operations Testing

Education

Degrees, certifications, and relevant coursework

Microsoft

Microsoft Azure Fundamentals (AZ-900), Cloud Computing

Currently learning Microsoft Azure Fundamentals (AZ-900), not yet certified.

Huawei

Huawei Training Certificates, Telecommunications

2026 - 2026

Completed Huawei-related training and certificates in maintenance service partner competence, service-work cybersecurity, subcontractor cybersecurity, remote delivery, and Southern Africa Region EHS.

TTC Mobile Nigeria

OSP Internship Training, Telecommunications

2022 - 2022

Completed OSP Internship Training covering FTTH infrastructure, fibre fault troubleshooting, survey/planning, OTDR, power meter, light source, and fusion-splicing.