juliany maçaneiro
@julianymaaneiro
Multifunctional professional with expertise in administrative routines.
What I'm looking for
As a multifunctional professional, I have developed a strong foundation in administrative routines, customer service, and financial support. My experience includes managing billing processes, issuing invoices, and maintaining spreadsheets, all while ensuring effective communication between clients and internal teams. I pride myself on my organizational skills and proactive approach to problem-solving.
Currently, I serve as an Assistant for Internal Support at Paradigma Business Solutions, where I facilitate direct customer interactions and collaborate closely with internal teams. My role involves data extraction, updating organizational spreadsheets, and participating in daily meetings to align on project statuses. I am dedicated to delivering excellence in customer service and ensuring timely follow-ups on internal demands.
With a strong command of the RM (TOTVS) system and advanced Excel skills, I am well-equipped to handle various administrative tasks efficiently. I am passionate about contributing to team success and continuously improving processes to enhance overall productivity.
Experience
Work history, roles, and key accomplishments
Customer and Internal Support Assistant
Paradigma Business Solutions LTDA
Feb 2025 - Present (3 months)
Provided direct customer service and intermediated with the internal team. Extracted data from the client platform to the internal platform. Updated spreadsheets with graphs and dashboards for analysis.
Apprentice Reception Assistant
Paradigma Business Solutions LTDA
Jun 2023 - Present (1 year 11 months)
Provided customer service with a focus on agility and cordiality. Issued fiscal notes and managed invoicing in the RM (TOTVS) system. Conducted quotations and acquisitions of business materials and equipment.
Office Assistant
Bella Calha
Apr 2022 - Present (3 years 1 month)
Supported administrative routines, customer service, and financial support. Managed invoicing processes, issuance of fiscal notes, and control of spreadsheets. Acted as a bridge between clients and the internal team, ensuring effective communication and adherence to deadlines.
Education
Degrees, certifications, and relevant coursework
Unknown
Bacharelado em Nutrição, Nutrição
Studied the fundamentals of nutrition. This program covered various aspects of dietetics and food science.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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