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@ranivathsala
I am a Senior Telecom Delivery Manager and Solution Architect specializing in OSS/BSS and revenue assurance.
I am a seasoned technical delivery architect with over two decades of experience delivering OSS/BSS, fulfillment and fixed-network solutions across consumer and enterprise domains. I specialize in end-to-end delivery management, provisioning, and revenue assurance for fixed services.
I have led CRM, billing, provisioning, inventory and fulfillment initiatives, driving seamless service enablement from lead to network activation. I design tailored solution architectures that improve customer satisfaction, retention and operational performance.
My background spans network engineering, service orchestration, field/workforce management and enterprise asset management, combined with program, release and project management expertise. I have extensive vendor liaison and contract negotiation experience to ensure delivery standards are met.
I am committed to operational excellence, process automation and strong user adoption, and I bring proven organizational skills to manage multiple parallel projects while delivering measurable business outcomes.
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Work history, roles, and key accomplishments
Omantel
Sep 2004 - May 2024 (19 years 8 months)
Served as Technical Delivery Architect leading OSS/BSS delivery for Omantel across CRM, fulfillment and assurance, ensuring end-to-end service provisioning and protecting billing integrity during a 20-year tenure.
OCS Infotech
Nov 1998 - May 2004 (5 years 6 months)
Spearheaded CRM, billing, and provisioning initiatives as Senior Telecom Consultant, optimizing customer experience and improving revenue streams while managing fixed network inventory and fulfillment.
Degrees, certifications, and relevant coursework
Master of Science in Software Systems, Software Systems
Master of Science in Software Systems completed through BITS Pilani's online program in 2008.
Bachelor of Engineering, Engineering
Bachelor of Engineering completed at Bangalore Institute of Technology in 1991.
Software and tools used professionally
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