Sidumiso Ncube
@sidumisoncube
Highly experienced IT professional with 24+ years of experience
What I'm looking for
As a seasoned IT professional with over 24 years of experience in the financial services industry, I have developed a strong track record of success in IT operations, systems support, project management, and strategic planning. My expertise spans data center management, service management, SLA management, business continuity and disaster recovery planning, change management, IT risk and compliance management, and core banking system user program development.
With a recent Master of Science in Computer Science focusing on big data analytics and artificial intelligence, I am eager to leverage my skills to drive innovation and growth. My experience in managing IT projects, providing technical support, and developing software programs has equipped me with the ability to thrive in fast-paced environments.
I am a results-oriented professional with a passion for staying up-to-date with the latest technologies and becoming a Subject Matter Expert (SME). I am confident in my ability to make a significant impact in any organization and drive success through my expertise and dedication.
Experience
Work history, roles, and key accomplishments
Group Manager - IT Operations and Systems Support
ZB Financial Holdings
Jul 2014 - Jan 2023 (8 years 6 months)
Managed data center facilities, ensured optimal performance and uptime, and oversaw service management, ensuring service level agreements (SLAs) were met.
Senior Analyst – Card Systems
ZB Financial Holdings
Jul 2005 - May 2007 (1 year 10 months)
Managed payments systems and designed the ATM user interface.
Programmer, Systems Integrator, Senior Systems Administrator
ZB Financial Holdings
Mar 1999 - Jul 2005 (6 years 4 months)
Developed software programs, integrated various systems, and developed an interface to integrate Equation and SWIFT for RTGS transactions.
Education
Degrees, certifications, and relevant coursework
Sidumiso hasn't added their education
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