RD

Open to opportunities

Rana Das

@ranadas

I am a bank assistant with hardware and technical support expertise.

What I'm looking for

I seek a role combining banking operations and technical support where I can apply hardware, troubleshooting and customer-service skills, collaborate with a team, and continue learning.

I am a disciplined bank assistant with nine years' experience and a background in technical support.

I hold JCHNE (Jetking Certified Hardware & Networking Engineer) certification and am pursuing a B.A. from Kalinga University.

I completed a one-month technical support project at TCS. I currently work as a Bank Assistant at Sontla Tripally SKUS Ltd., applying hardware and troubleshooting skills to support operations.

I communicate in English, Bengali and Hindi, enjoy learning new technologies, and aim to contribute technical skill and knowledge while growing within a collaborative team.

Experience

Work history, roles, and key accomplishments

SL

Current

Bank Assistant

Current

Sontla Tripally SKUS Ltd.

Served as a Bank Assistant for 9 years providing cashiering, account maintenance, reconciliation, and customer service in branch operations.

Customer Service Banking Operations Account Reconciliation Record keeping Documentation Communication Time Management

TS

Technical Support Project

Tata Consultancy Services

Completed a one-month technical support project at Tata Consultancy Services focusing on hardware and Windows OS troubleshooting and user support.

Technical Troubleshooting Windows XP Windows 8 Windows 10 Technical Support Networking Customer Support

Education

Degrees, certifications, and relevant coursework

KU

Kalinga University

Bachelor of Arts, Arts

Pursuing a Bachelor of Arts at Kalinga University.

JE

JETKING

Certificate in Hardware & Networking, Hardware and Networking

Completed the Jetking Certified Hardware & Networking Engineer (JCHNE) program at Jetking, Kolkata.

BS

Bohar High School

Intermediate (Higher Secondary), Higher Secondary (Intermediate)

Grade: 52%

Completed Intermediate (Higher Secondary) from Bohar High School with 52% under WBCHSE.

MS

Mohisdanga High School

Secondary (Madhyamik), Secondary Education

Grade: 73.5%

Completed Madhyamik (Secondary) from Mohisdanga High School, Sontla with 73.5% under WBBSE.

Tech stack

Software and tools used professionally

Gmail

Dist

Windows

Windows 10

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