At Bank of India, I support daily branch operations by maintaining accurate data entry, managing customer documentation, and completing KYC verification in line with internal audit standards.
I lead front-desk queue management, resolve customer inquiries, facilitate digital and cash transactions, and support account maintenance for a diverse client base.
With an M.Sc. in Information Technology, I also troubleshoot branch hardware and software issues to reduce downtime. I bring practical skills in Python, SQL, MS Office, documentation, and records management to operational work.
