Ramzy HusenRH
Open to opportunities

Ramzy Husen

@ramzyhusen

Dedicated customer service professional with strong conflict resolution skills.

Canada
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What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am a dedicated customer service professional with a strong background in retail and remote support. My experience at Value Village as a Retail Sales Associate has honed my skills in visual merchandising and customer engagement, allowing me to maximize sales opportunities while ensuring customer satisfaction. I take pride in maintaining high standards and providing a welcoming environment for all customers.

Previously, I worked at FIDO Solutions as a Customer Service Associate, where I assisted customers with inquiries about products and services. My ability to resolve conflicts and de-escalate concerns effectively has been key to my success in this role. I consistently exceeded performance targets and contributed to the company's growth by promoting new offerings. I am committed to maintaining data privacy and confidentiality while delivering exceptional service.

Experience

Work history, roles, and key accomplishments

VV
Current

Retail Sales Associate

Value Village

Jul 2022 - Present (2 years 11 months)

Maintained consistent visual merchandising and housekeeping standards, maximizing sales opportunities and achieving store targets. Registered sales on a cash register by scanning items, itemizing, and totalling customers' purchases while providing excellent customer service.

FS

Customer Service Associate

FIDO Solutions

Jan 2022 - Aug 2022 (7 months)

Assisted customers with inquiries regarding new products and services, providing knowledgeable and friendly support. Resolved and de-escalated customer concerns in a calm and effective manner, handling billing inquiries with professionalism and attention to detail.

Education

Degrees, certifications, and relevant coursework

York University logoYU

York University

Bachelor of Science, Science

Pursued a Bachelor of Science degree, focusing on core scientific principles and methodologies. Gained foundational knowledge in various scientific disciplines.

Tech stack

Software and tools used professionally

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Ramzy Husen - Retail Sales Associate - Value Village | Himalayas