Open to opportunities

Ramona Mathe

@ramonamathe

Freight invoice audit representative at nVision Global investigating billing exceptions and preparing monthly accrual reports.

Romania

Message

At nVision Global, I investigate freight invoice exceptions, including missing rates, fuel surcharge discrepancies, and incorrect billing information, using the Logistics Solutions Suite (LSS). I review invoice and transportation cost details to clarify discrepancies and support accurate processing.

I use SQL Server Reporting Services (SSRS) to research invoice status and respond to customer and carrier inquiries. In Microsoft Excel, I check for potential duplicate invoices and prepare monthly freight accrual reports with Pivot Tables.

At Atos Global Delivery Center SRL, I processed travel and expense documentation and maintained service records. Earlier, as a Flight Attendant at Qatar Airways and Assistant Manager at Procar Timișoara SA, I completed operational reporting, resolved customer issues, and supported invoice processing and administrative records.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

nVision Global

Nov 2025 - Present (11 months)

Investigates and manages freight invoice exceptions using the Logistics Solutions Suite (LSS), extracts and filters operational reports via SSRS, and prepares monthly freight accrual reports with Excel Pivot Tables.

Logistics Solutions Suite (LSS)Microsoft SSRS Excel Pivot Tables Invoice Validation Exception Management Data Validation Client Reporting

Service Manager

Atos Global Delivery Center SRL

Nov 2022 - Feb 2024 (1 year 3 months)

Processed travel and expense documentation, maintained service records, and coordinated meetings and communication among internal teams.

Administrative Support Expense Processing Record keeping Coordination Communication Skills

Flight Attendant

Qatar Airways

Aug 2013 - Jun 2022 (8 years 10 months)

Completed operational documentation and reports in a high-volume, international environment, resolved customer issues, and collaborated with multicultural teams while maintaining compliance and service standards.

Customer Service Documentation Compliance Teamwork Problem Solving

Assistant Manager

Procar Timișoara SA

Jul 2011 - May 2013 (1 year 10 months)

Supported invoice processing and maintained administrative, expense, and accounting-related records. Prepared financial and meeting reports and coordinated business correspondence.

Invoice Processing Administrative Support Expense Tracking Reporting Correspondence