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Ramesh Upadhyay

@rameshupadhyay

Operations Manager at Z&Y Inc., owning client-engagement quality assurance and reporting while improving program governance.

Canada

Message

What I'm looking for

I’m seeking full-time work based in Brampton, with remote opportunities across Ontario and flexibility for occasional in-person stakeholder or partner meetings.

At Z&Y Inc., I own quality assurance, testing, and performance reporting for client engagements. I track KPIs, plan resources across concurrent projects, and advise clients and leadership on initiatives and improvements.

At HAYAT Communications LLC, I directed planning, budgeting, and milestone execution for a $25M+ portfolio of multi-site infrastructure programs. I managed vendor and subcontractor accountability, including RFP/RFI evaluations and SLA performance, and earlier coordinated program activities and led quality assurance work.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

Z&Y Inc.

Mar 2025 - Present (1 year 7 months)

Own quality assurance, testing and performance reporting for client engagements, tracking KPIs and preparing status and risk reports. Lead resource and capacity planning and milestone scheduling across concurrent client projects.

Quality Assurance Testing performance reporting KPI Tracking Resource Planning Capacity Planning Milestone Management Client Consulting Program Governance

Operations Project Manager

HAYAT Communications LLC

Jan 2018 - Feb 2025 (7 years 1 month)

Directed planning, budgeting and milestone execution for a $25M+ portfolio of multi-site infrastructure programs. Managed subcontractor and vendor relationships, and developed program budgets and financial reporting.

Program Planning Budget Management Milestone Tracking Vendor Management Subcontractor Management RFP RFI SL A Negotiation Risk Management Financial Reporting Stakeholder Engagement

Assistant Project Manager

HAYAT Communications LLC

Jul 2015 - Jan 2018 (2 years 6 months)

Coordinated daily program activities and resource allocation across supervisors, engineers, vendors and subcontractors. Supported partner and vendor coordination, tracking milestones and deliverables.

Project Coordination Resource Allocation Stakeholder Coordination Vendor Management Milestone Tracking Documentation Issue escalation

Team Lead / Quality Assurance Lead

HAYAT Communications LLC

May 2010 - Jun 2015 (5 years 1 month)

Supervised workload allocation, training and daily activity for a distributed team, enforcing quality and compliance standards. Reviewed deliverables against quality standards and coordinated corrective actions.

Team Leadership Quality Assurance Compliance Performance Management Issue Resolution Corrective Actions Training