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@luismonteverde
Seasoned program and project manager specializing in IT and telecommunications delivery.
I am a seasoned program and project manager with over 20 years leading enterprise technology initiatives across Telecom and IT organizations, specializing in PMO, portfolio governance, and cross-functional stakeholder leadership.
I have delivered large portfolios and high-impact InfoSec and infrastructure programs, authored project management methodology and ITIL-based change and release policies, and improved delivery and change success metrics significantly.
I am bilingual (English/Spanish), certified (MBA, PMP, CSM, ITIL), experienced in Agile, Waterfall and Hybrid methodologies, and I thrive in remote and geo-dispersed team environments driving consistent, measurable results.
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Work history, roles, and key accomplishments
Amdocs
Jan 2022 - Sep 2025 (3 years 8 months)
Managed global cross-functional teams to deliver infrastructure and solution integration projects, leading a portfolio of 90+ projects and improving change success rate from <70% to 98.77% over 18 months.
Giesecke+Devrient Mobile Security
Mar 2017 - Jan 2022 (4 years 10 months)
Delivered 30+ SIM/eSIM SaaS projects for Tier 1/2 MNOs across Americas, led regional PMO and supported 20+ sales opportunities with budget and timeline estimates.
Managed IoT deployments for enterprise clients, overseeing scope, budget and schedule and supporting RFP processes for government agency contracts.
Comverse Technology
Jul 2007 - Dec 2013 (6 years 5 months)
Generated revenue agreements with Tier 1/2 CSPs in Latin America, managing P&L, RFPs and achieving over USD 30M in bookings across six years.
Movilnet
Sep 2004 - Jun 2007 (2 years 9 months)
Managed BSS/OSS project portfolio and PMO, implemented first company project management methodology and coached 17 reports leading to improved delivery timelines and internal promotions.
Movilnet
Sep 2000 - Aug 2004 (3 years 11 months)
Managed systems integration and mobile services infrastructure projects (MSC, HLR, IVR, SMSC) with budgets up to USD 2M, earning company excellence awards and promotion to PMO lead.
Degrees, certifications, and relevant coursework
Master of Business Administration, Business Administration
MBA in Business Administration from Universidad Metropolitana.
Bachelor of Science, Systems Engineering
Bachelor of Science in Systems Engineering from Universidad Politécnica de la Fuerza Armada.
Project Management Professional (PMP), Project Management
Certified Project Management Professional (PMP) credential from the Project Management Institute.
Certified Scrum Master (CSM), Agile / Scrum
Certified Scrum Master (CSM) credential from Scrum Alliance.
ITIL Foundation Certificate, IT Service Management
ITIL Foundation Certificate in IT Service Management from Axelos.
Software and tools used professionally
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