Looking for a job

Rama Prasady

@ramadhaniathumani

Motivated and reliable beginner looking for remote opportunities in customer support, virtual assistance, and online work. I am eager to learn, commun

Tanzania

Message

What I'm looking for

I'm seeking an entry-level remote Customer Support role in a SaaS company. I have 2+ years experience as Vodacom Agent helping customers with M-Pesa issues, troubleshooting, and handling complaints calmly. I am open to live chat, email support, and help desk. Available full-time, ready to work in different time zones.

am a motivated and reliable beginner looking for remote opportunities in customer support, virtual assistance, and online work. I am willing to learn, communicate well, follow instructions, and develop new skills. I am hardworking, organized, and ready to contribute to a team.

Experience

Work history, roles, and key accomplishments

Current

Vodacom Agent - Customer Service

Current

Vodacom

Assisted customers with SIM registration, M-Pesa, and airtime. Resolved complaints quickly and professionally, handled cash reconciliation and daily reports, and built strong relationships with repeat clients.