Petro Frank
@petrofrank
Motivated customer support enthusiast with strong communication skills.
TanzaniaWhat I'm looking for
I am a motivated and fast-learning customer support enthusiast with a passion for helping people. Although I do not have formal experience in a company, I have developed professional customer interaction skills through personal projects and freelance work as a music producer. My goal is to contribute effectively to a remote team and support customers while growing within the industry.
As an independent music producer, I have engaged with clients via email, chat, and messaging apps, handling requests and delivering music files. I pride myself on maintaining friendly and professional communication, which has helped me build trust with my clients. I am eager to learn new platforms like Zendesk and Intercom to enhance my customer support skills further.
Experience
Work history, roles, and key accomplishments
Independent Music Producer
Self Employed
Jan 2021 - Present (5 years 5 months)
As an Independent Music Producer, I engaged with clients through various communication channels, handled requests and feedback, managed multiple projects, and solved technical issues. I maintained professional communication to build trust and ensure client satisfaction.
Education
Degrees, certifications, and relevant coursework
High School
A-Level, General Education
2019 - 2021
Secondary School
O-Level, General Education
2015 - 2018
Doromoni Primary School
Primary Education, General Education
2007 - 2014
Tech stack
Software and tools used professionally
Availability
Location
TanzaniaAuthorized to work in
Job categories
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